People Partner - GBS, SMB - London

People Partner - GBS, SMB - London

London Full-Time 40500 - 49500 £ / year (est.) Hybrid
T

At a Glance

  • Tasks: Support TikTok's SMB team by driving HR strategies and resolving employee issues.
  • Company: Join TikTok, a leading platform for creativity and connection.
  • Benefits: Competitive salary, diverse culture, and opportunities for growth.
  • Other info: Dynamic workplace with a focus on collaboration and innovation.
  • Why this job: Make a real impact in a fast-paced tech environment while developing your HR skills.
  • Qualifications: 3+ years in HR roles with strong problem-solving and project management skills.

The predicted salary is between 40500 - 49500 £ per year.

Responsibilities

About the

Team: The Global Business Solutions (GBS) team is responsible for the revenue growth of the Tik Tok business, with the Small and Medium Business (SMB) segment being a critical, high-speed engine for our global expansion.

We are looking for a dynamic and adaptable People Partner to join our team.

This is a unique, hybrid role for an HR professional who thrives on variety and is eager to make an impact across a wide range of people functions, from resolving complex employee issues to driving strategic HR projects.

If you are a versatile problem-solver looking to grow your career, this is the perfect opportunity for you.

This role requires 4 days in the office each week.

The SMB organization emphasizes the importance of in-person collaboration and cross-functional partnerships, which is why we follow an in-office schedule.

Please note that our in-office and hybrid work models are regularly reviewed, and specific requirements may be subject to change.

  • As a People Partner, you will wear multiple hats, acting as a trusted advisor, a hands‑on problem‑solver, and a strategic project leader.

Your scope will be broad and will evolve with the needs of the business.

  • Coach leaders on people‑related matters including talent assessment, development and succession, organization effectiveness, and high‑performing team dynamics.
  • Partner with HRBPs to support the SMB leadership team, translating business priorities into actionable people strategies.
  • Analyze trends in performance, attrition, and engagement using HR metrics and dashboards to provide data‑driven insights and recommendations to business leaders.
  • Provide guidance on business restructures, workforce planning, and headcount modeling.
  • Proactively manage and resolve employee relations issues, serving as the primary point of contact for employees and managers.
  • Enhance employee development and management throughout the year by providing coaching, mentoring, and timely feedback; oversee the formal performance review and calibration process.
  • Conduct initial fact‑finding and investigations into employee relations concerns, partnering with our central ER and Legal teams on high‑risk cases.
  • Manage core People Partner processes such as transfers, organizational changes, data and reporting, and system changes.

Qualifications

Minimum Qualifications

  • 3+ years of experience as an HR Generalist, People Partner, or Human Capital Consultant.
  • Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.
  • Proven ability to operate in a fast‑paced, high‑growth, and ambiguous environment.

Preferred Qualifications

  • 1–2 years of experience as an HR Business Partner.
  • Experience supporting a Sales, GTM, or SMB client group in the tech industry.
  • Successful track record of designing and implementing people programs from the ground up.
  • Demonstrated ability to autonomously manage multiple projects concurrently, with strong attention to detail and effective time management skills.
  • Experience partnering with regional and international stakeholders and colleagues to drive global initiatives.
  • About Tik Tok

Tik Tok is the leading destination for short‑form mobile video.

At Tik Tok, our mission is to inspire creativity and bring joy.

Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik Tok's mission.

Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.

Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team.

We're resilient and embrace challenges as they come.

By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless.

Join us.

Diversity & Inclusion

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace.

At Tik Tok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

People Partner - GBS, SMB - London employer: TikTok Inc.

At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.

T

Contact Details:

TikTok Inc. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Partner - GBS, SMB - London

✨Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

✨Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at TikTok Inc.!

✨Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

✨Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at TikTok Inc..

We think you need these skills to ace People Partner - GBS, SMB - London

Employee Relations
Performance Management
Leadership Development
HR Metrics Analysis
Data-Driven Insights
Coaching and Mentoring
Project Management

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at TikTok Inc.. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to TikTok Inc. and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at TikTok Inc.. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to TikTok Inc.'s values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at TikTok Inc.

✨Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with TikTok Inc..

✨Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

✨Highlight Your People Skills

A full-time HR role at TikTok Inc. will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

✨Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact TikTok Inc. and how you would contribute to adapting HR strategies.