At a Glance
- Tasks: Lead crisis management initiatives and coordinate response teams across the EMEA region.
- Company: Join TikTok, a global leader in short-form mobile video and creativity.
- Benefits: Competitive salary, diverse work culture, and opportunities for personal growth.
- Other info: Work in a collaborative team that values creativity and innovation.
- Why this job: Make a real impact by enhancing crisis preparedness and resilience in a dynamic environment.
- Qualifications: 5+ years in crisis management with strong project management skills.
The predicted salary is between 63000 - 77000 £ per year.
Responsibilities
The Physical Security department is responsible for the overall security of the company's personnel, physical assets and facilities.
Based on security risks, the Physical Security team establishes and continuously improves security policies, procedures & standard, infrastructure, human and technical preventive measures, employee security awareness, alarm and incident response capabilities, etc., to safeguard the company's business operations worldwide.
As the Regional Crisis Manager, you will be responsible for advancing & operationalising the Crisis Management program for the region, and also be the crisis coordinator/ advisor of Local/Regional CMTs across your region with quick response and solving issues and problems.
Your quick thinking and stakeholder management skills will be put to practical use to resolve crises by your team in a timely and appropriate manner.
- Crisis Management Strategy & Programme
Development: Drive the regional adoption, operationalisation, development and continuous improvement of the company's Physical Security’s (PSec) global Crisis Management (CM) strategy, ensuring consistent methodology, standards and practices across the region.
- Crisis Management Team Readiness & Preparedness: Lead and coordinate tactical and strategic Crisis Management Teams (CMTs), including maintaining team rosters and response plans, tracking CMT maturity and readiness, and enhancing preparedness tools, capabilities and risk registers.
- Training, Exercises & Capability
Building: Design and deliver regional CMT training, risk-based exercises and workshops to strengthen crisis preparedness and response capabilities; communicate crisis management concepts clearly and effectively to non-technical audiences.
- Crisis Response & Post-Incident
Management: Lead and facilitate real-time CMT activations in partnership with Security Managers and cross-functional stakeholders, including activation coordination and scribing; facilitate post-incident reviews and drive follow-up actions to address identified gaps.
- Risk & Threat
Monitoring: Monitor existing and emerging physical security threats and the evolving risk landscape, translating insights into actions that strengthen regional crisis preparedness and organisational resilience.
- Stakeholder Management & Global
Partnership: Build trusted relationships with regional partners and senior business leaders to strengthen programme awareness and engagement, enhance user experience and drive continuous improvement; support central projects that further develop and enhance the global CM programme.
- Team Leadership & Regional Support: Manage and mentor Crisis Specialists and junior team members to support regional needs, while undertaking other responsibilities as required.
Qualifications
- Minimum Qualifications
- A proven record of managing crisis management operations, planning and/or exercises, including program design and implementation at the regional/global-level.
- Strong project management skills and thought leadership.
- Coordinating corporate functions in a highly complex environment.
- Writing clearly and succinctly, and in a manner which appeals to a wide audience.
- Smart judgements and principled decision-making during high-urgency situations.
- Ability to work in the office five days a week and travel internationally on a frequent basis.
- Preferred Qualifications
- 5+ years of crisis management experience in Europe, Middle East and Africa.
- In-depth understanding of Middle East geopolitics.
- Team management experience.
- About Tik Tok
Tik Tok is the leading destination for short-form mobile video.
At Tik Tok, our mission is to inspire creativity and bring joy.
Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of Tik Tok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people.
We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team.
We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
Diversity & Inclusion
Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At Tik Tok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
EMEA Regional Crisis Manager in London employer: TikTok Inc.
At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Regional Crisis Manager in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like EMEA Regional Crisis Manager. Plus, you can showcase your passion and familiarity with the latest trends!
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✨Directly Apply to TikTok Inc.
Don’t forget to apply for the EMEA Regional Crisis Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining TikTok Inc..
We think you need these skills to ace EMEA Regional Crisis Manager in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at TikTok Inc.. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at TikTok Inc..
How to prepare for a job interview at TikTok Inc.
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at TikTok Inc..
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at TikTok Inc..
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at TikTok Inc..