At a Glance
- Tasks: Drive TikTok's performance solutions and support major UK advertisers in achieving their goals.
- Company: Join TikTok, the leading platform for short-form mobile video, with a vibrant culture.
- Benefits: Competitive salary, diverse team, and opportunities for creativity and growth.
- Other info: Embrace challenges and grow together in a supportive, inclusive workplace.
- Why this job: Make an impact in a fast-paced tech environment while inspiring creativity.
- Qualifications: Experience in digital marketing and account management, with strong analytical skills.
The predicted salary is between 56700 - 69300 £ per year.
Responsibilities:
- Drive adoption of TikTok's performance solutions and scale performance spend for some of the UK's largest advertisers.
- Increase adoption of all auction‑based tools, providing ongoing technical support and proactive analysis.
- Drive full funnel media strategy, planning, and implementation of campaigns to deliver against clients' business goals.
- Expertise in advanced measurement solutions, such as Conversion Lift Studies, with a strong understanding of their methodologies and application in the advertising ecosystem. Ability to analyze and interpret study outcomes to drive actionable insights and optimize campaign performance.
- Outline and oversee measurement strategy, tracking, and results delivery.
- Present findings and insights in a consultative way to the client and collaborate with the relevant internal teams in order to provide a complete solution.
- Support and work with the sales team on pre‑sale research and pitch.
- Educate other teams on TikTok for Business offerings and keep them engaged by delivering learning sessions, writing training documentation and white‑papers for internal and external use.
- Manage and grow post‑sale client relationships with advertisers of all sizes.
- Monitor and analyze ad campaigns, to identify optimisation opportunities for improving and scaling performance.
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues on the platform.
- Analyse campaign performance data to offer clients data‑driven business insights and at the same time, use those insights to improve our advertising offerings.
- Share marketplace feedback and guide our advertising strategy.
- Conduct regular business reviews and take a consultative, long‑term approach to build productive relationships with clients, in collaboration with the sales team.
Qualifications:
- Minimum Qualifications:
- Demonstrated experience of account management/performance experience in digital marketing.
- Tangible experience executing on a biddable network.
- Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN etc).
- Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives.
- Ability to analyze data and identify insights to assess campaign performance.
- Preferred Qualifications:
- Results oriented with high attention to detail and strong organisational skills.
- Proactive attitude with excellent project management, organisational, and analytical skills.
- Ability to effectively translate technical language to non‑technical stakeholders.
- Experience diagnosing and solving technical problems with product and engineering teams.
- Experience using Excel or Google Sheets essential, familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus.
- Comfortable presenting complex analysis in a simple, easy to digest way to C‑suite level stakeholders.
- Tech/Telco experience and knowledge to support the growth of this category at TikTok.
- Performance agency background a plus.
Client Solutions Manager, Tech/Telco - London employer: TikTok Inc.
At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager, Tech/Telco - London
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We think you need these skills to ace Client Solutions Manager, Tech/Telco - London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at TikTok Inc., tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at TikTok Inc.
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with TikTok Inc.’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
