At a Glance
- Tasks: Support impactful projects in governance and user experience for TikTok Shop.
- Company: Join the dynamic team at TikTok, shaping the future of e-commerce.
- Benefits: Gain real-world experience, develop skills, and network with industry professionals.
- Other info: Applications reviewed on a rolling basis; apply early to secure your spot!
- Why this job: Make a difference in a fast-paced environment while learning about digital platforms.
- Qualifications: Pursuing a degree with a passion for user experience and data analysis.
The predicted salary is between 22500 - 27500 £ per year.
About the Team
Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. EMEA Moderation team is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Please note that you must be a full-time enrolled student during your entire internship period.
Roles & Responsibilities:
- Support the design or rollout of governance processes, policies, or operational improvements.
- Conduct research or benchmarking to inform team decisions.
- Analyse platform data or feedback to identify trends, risks, or opportunities.
- Help document workflows, write summaries, or prepare project materials.
- Collaborate with colleagues across product, operations, risk, and policy teams.
Qualifications
Minimum Qualifications:
- Currently pursuing an Undergraduate/Master's degree, available to start internship immediately, for at least 3 months.
- Strong interest in digital platforms, user experience, or trust & safety.
- Analytical mindset - able to work with data and draw insights.
- Clear communicator - able to summarise findings and collaborate effectively.
- Curious, proactive, and eager to learn in a fast-paced environment.
Preferred Qualifications:
- Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness is preferred.
- Relevant experience; experience in e-commerce, content moderation, natural language processing (NLP), or LLM prompt design is preferred.
- Proficiency in data analysis tools (e.g., Excel, SQL, Python) with the ability to drive decisions through data insights.
Governance & Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS) employer: TikTok Inc.
At TikTok, we pride ourselves on being a dynamic and innovative employer that fosters creativity and collaboration in the heart of London. Our inclusive work culture encourages personal and professional growth, offering employees the chance to thrive in a fast-paced environment while contributing to a mission that inspires joy and connection globally. With a commitment to diversity and a focus on meaningful impact, joining our team means being part of a community that values your unique perspective and empowers you to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Governance & Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)
✨Get Social with E-commerce Communities
Don't just scroll through your feeds; dive into e-commerce groups on platforms like Facebook and LinkedIn. Join discussions, ask for advice, and connect with industry pros—it’s a fantastic way to showcase your enthusiasm and snag some insider tips on potential internships!
✨Find the Right Events to Attend
Check out local or virtual e-commerce meetups and workshops. These events are goldmines for networking and often host recruitment opportunities. Make sure to have your pitch ready and don’t be shy about introducing yourself to recruiters!
✨Tap into Your Uni's Career Services
If you're still studying, your university’s career services can be your best mate. They often have exclusive listings for internships and can connect you with potential employers in the e-commerce space like TikTok Inc..
✨Showcase Your Passion Online
Start a blog or a social media account where you discuss e-commerce trends or your favourite brands. This not only shows your passion but also helps create a portfolio. Plus, it gives hiring managers a chance to see how you think—super helpful for landing that internship!
We think you need these skills to ace Governance & Experience Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Some tips for your application 🫡
Show Off Your Analytical Side:In the e-commerce world, being analytical is key. Highlight any experience you have with data analysis or customer behaviour insights in your CV. You could even mention specific tools you've used, like Google Analytics or Excel, to showcase your comfort with data-driven decision-making. Trust us, those numbers matter!
Demonstrate Your Passion for Digital Marketing:Your cover letter is the perfect chance to show your enthusiasm for e-commerce. Talk about any relevant projects, social media campaigns, or marketing courses you've completed. We love to see candidates who are genuinely interested in online shopping trends and consumer behaviour!
Focus on Learning Potential:Since this is an internship, we want to know how eager you are to learn and grow. In your cover letter, mention any specific areas of e-commerce you'd like to explore, like user experience or inventory management. Showing your drive to develop new skills can really set you apart!
Keep it Relevant and Concise:When you're putting together your CV and cover letter, stick to what’s relevant to the e-commerce industry. Tailor your experiences and achievements to align with the role at TikTok Inc.. You don’t need to list every job you've ever had; just focus on what will wow us in this internship!
How to prepare for a job interview at TikTok Inc.
✨Understand the E-Commerce Landscape
Before your interview with TikTok Inc., dive into the current trends within the e-commerce sector. Familiarise yourself with successful strategies that companies are using, like personalised marketing and user experience optimisation. This knowledge will help you impress by showing that you’re not just a passive candidate, but someone engaged with the market!
✨Get Ready to Talk Tech Tools
E-commerce relies heavily on specific tools like Shopify, Google Analytics, and SEO software. Brush up on these platforms and be prepared to discuss any experience you've had with similar tools. If you’ve worked on any projects or even personal ventures, be ready to showcase them as hands-on experience!
✨Show Your Passion for Learning
As an intern at TikTok Inc., they’ll be looking for someone eager to learn and grow. Be prepared to express why you’re interested in e-commerce and how this internship aligns with your career goals. Highlight any relevant coursework or projects from your studies that could demonstrate your commitment and enthusiasm.
✨Prepare for a Case Study Challenge
In e-commerce interviews, it’s not uncommon to encounter a case study or problem-solving scenario. Think about a few examples where you can analyse customer behaviour or suggest strategies to boost sales. Practising these scenarios beforehand will give you confidence and help you stand out during the interview.
