London (Chancery Lane), 4 days a week in the office
Type
Full-time, permanent
About Tigris
Logistics still runs on emails, Excel and phone calls. Every company in the logistics chain keeps its own version of the truth, and billions of dollars move on data nobody can fully trust.
That's about to change!
Tigris connects all those scattered systems into one live picture of vessels, cargo and schedules, so every company in the chain can work from data it can trust. On top of that, AI agents read the documents, watch the ships, predict what's coming and make the calls people still make by hand today. It's a mix of AI, data and real-world operations that almost nobody is building yet.
We're starting in maritime, the hardest place to get it right, and building it for any company to run on. If you want to build something that doesn't exist yet, this is the place.
Why we're hiring now
After three years of building, Tigris is live with its first customer and has a growing pipeline of logistics businesses behind it. We're a small, hands-on team in the City of London, and we're now hiring the people who will turn a working platform into a scaling business.
We build system software and algorithms at the same time, and more customers means more moving parts. We need someone to make sure the right work is clearly defined, properly sequenced and shipped.
The role
Leadership sets the direction of the system. Your job is to turn that direction into clear, buildable work and drive it through to delivery.
As our Technical Program Manager, you'll be the organising layer between vision and engineering. You'll close ambiguity, manage dependencies and keep delivery moving across our system software and algorithm workstreams. It's a hands-on execution role: you'll spend most of your time with engineers, writing specifications, untangling dependencies and getting work over the line.
You'll report to our CTO and work daily with our Head of Engineering, engineers, Product Manager and UI/UX designer, and give senior leadership a clear view of where delivery stands. The Product Manager owns what we build and why, and engineering owns how it's built; you own sequencing, triage, UAT and release.
What you'll do
- Lead delivery across our system software and algorithm workstreams
- Write clear technical requirements and specifications that engineers can build from, agreed with our Head of Engineering
- Turn the Product Manager's priorities into a delivery plan that fits the team's capacity, and make sure work is well defined and ready before it's picked up
- Own sequencing, triage, UAT and release
- Identify and manage dependencies, risks and blockers across workstreams, and escalation early when something can't be resolved
- Work day to day with engineers to clarify scope, unblock issues and keep delivery on track
- Recommend release go / no-go decisions to our Head of Engineering
- Give our CTO and Head of Engineering clear visibility of progress, risks, capacity and timelines
- Create regular, metric-focused reports for senior leadership
- Work with our Product Manager and UI/UX designer so system capabilities reach customers in a form they can use
- Capture what customers need to build but can't yet, with our Product Manager, and feed it into planning
- Design lightweight processes that keep a small team aligned without slowing it down
What we're looking for
- Experience as a Technical Program Manager, Release Manager or in a similar technical coordination role
- A track record of running complex, cross-functional technical programmes through to delivery
- Strong technical writing: you create clarity, not ambiguity
- Technical fluency: you don't need to write code, but you're comfortable discussing APIs, data pipelines and system architecture with engineers
- The ability to drive delivery without direct authority, with strong communication and negotiation skills across engineers, leadership and customers
- Organised and detail-oriented, with good instincts for what needs to be written down and what needs talking through
Nice to have
- Experience at a system or infrastructure company (B2B, developer tools or similar)
- Background in logistics, supply chain or operations technology
- Exposure to data systems or algorithm-driven systems
- A technical background (engineering, data or similar)
- Real ownership. Every role here makes an impact. You'll shape how a team building system software and algorithms at once plans and ships its work.
- A hard, unsolved problem. We're not building a feature. We're building infrastructure that an entire industry can run on.
- Real momentum. We have live production systems, a live customer and carrier integrations covering more than 90% of major trade lanes.
- Built for the long term. Our backing comes from within the shipping industry, not external venture capital, so we're not on someone else's timeline. It also gives us direct access to industry expertise, introductions and data, and a natural path to customers.
- Close to leadership. A small, hands-on team with direct access to leadership: your work is visible, and so is your impact.
- AI-native from day one. We use the best AI tools every day, so a small team can move fast and ship in weeks, not quarters.
- 25 days' holiday
- Enhanced parental leave
- Extensive perks, including WeWork office benefits and regular team building
