Service Sales Manager

UK Service Sales Manager – MUST HAVE TEAM MANAGEMENT EXPERIENCE

Hybrid working, 2 days per week in Sheffield based office.

• All hotel expenses paid if you were to stay away
• £7,800 car allowance (£650 per month)
• Salary negotiable on experience
• 45p mileage

The UK Service Sales Manager will work closely with the UK Head of Service to lead an 8-member sales team, focusing on achieving annual revenue and gross margin targets. This position involves defining and implementing KPIs, ensuring team alignment with business objectives, and taking a hands-on role in sales and customer relationship management.

Key Responsibilities

• Collaborate with the UK Head of Service to define annual sales and margin targets.
• Lead, recruit, train, and develop the external service sales team to deliver exceptional results.
• Establish and monitor KPIs for team members, conducting regular performance reviews and addressing underperformance as necessary.
• Develop and maintain strong relationships with key customers to drive service contract sales.
• Work closely with Service Operations to ensure seamless delivery of contracted services.
• Actively engage in personal sales efforts to support team targets, contributing directly to revenue generation.
• Provide guidance and leadership to the team, ensuring alignment with business objectives.

Knowledge, Skills, and Abilities Required

• Proven experience in service sales, specifically selling maintenance or service contracts.
• Strong leadership skills with a hands-on, inclusive approach to team management.
• Ability to develop and maintain mutually beneficial relationships with customers.
• Excellent understanding of the service sales business model and its integration with operational delivery.
• Skilled in performance management and capable of taking appropriate actions to address underperformance.
• Competence with CRM systems and practical application to enhance team performance.
• Proficiency in Microsoft Office, particularly Excel.