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For Companies At a Glance
- Tasks: Support customers via phone and email, manage quotes and orders.
- Company: Join a friendly team at a leading company in Solihull.
- Benefits: Earn £12.85 per hour with training and career development.
- Why this job: Make a difference in customer experience while growing your skills.
- Qualifications: Experience in admin and customer service preferred; strong IT skills needed.
- Other info: Dynamic role with potential for permanent position after 3 months.
The predicted salary is between 10 - 15 £ per hour.
We are hiring a Sales Administrator to provide support to a seamless customer experience and to pursue sales opportunities. The role requires someone with aptitude to work with new systems and a strong concentration to ensure attention to detail. The position will report directly to the Sales Administration Manager and is an office-based role at the head office in Solihull (West Midlands). The successful candidate will be joining a friendly and supportive team. Training and career development will be provided to the right individual.
Key Responsibilities
- Handling customer enquiries and correspondence via email and telephone.
- Producing and amending quotations for the Sales Team and customers.
- Following up on customer leads and chasing quotations where appropriate.
- Receiving and processing customer orders.
- Ensure data integrity and accuracy by maintaining and updating sales and customer records.
- Promoting a positive customer experience.
Qualifications & Experience
- Administrative and data entry experience.
- Experience working in a customer-focused environment would be preferred.
- Competent IT (Word, Excel and Outlook).
- Keen attention to detail and accuracy.
- Motivation and ability to learn tasks quickly and work as part of a team.
- Good communication and relationship skills.
- Good organization skills to meet daily and weekly deadlines.
- Ability to handle change in a fast-paced environment.
Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotes employer: Tiger Resourcing Group
Contact Detail:
Tiger Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotes
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in handling customer enquiries and processing orders.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their training and career development opportunities shows that you’re keen on growing within the company and not just looking for a job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotes
Some tips for your application 🫡
Show Off Your Customer Skills: Make sure to highlight any experience you've got dealing with customers, whether it's over the phone or via email. We want to see how you can promote a positive customer experience and handle enquiries like a pro!
Be Detail-Oriented: Since attention to detail is key for this role, don’t forget to mention your knack for accuracy in your application. We love candidates who can keep data integrity in check and ensure everything is spot on!
Tech Savvy? Let Us Know!: If you're comfortable using IT tools like Word, Excel, and Outlook, shout about it! We’re looking for someone who can quickly adapt to new systems, so any relevant tech skills will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you into our friendly team. Don’t miss out on this opportunity!
How to prepare for a job interview at Tiger Resourcing Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with handling customer enquiries, producing quotes, and processing orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves dealing with customers over the phone, practice your communication skills. Think about how you would handle different customer scenarios and be ready to demonstrate your ability to promote a positive customer experience during the interview.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this job. Prepare examples from your past experiences where your keen eye for detail made a difference, whether it was in data entry or ensuring accuracy in customer records. This will show that you can maintain data integrity effectively.
✨Be Ready to Adapt
This role requires someone who can handle change in a fast-paced environment. Think of times when you've successfully adapted to new systems or processes. Sharing these experiences will demonstrate your motivation and ability to learn quickly, which is key for this position.
