Procurement Specialist (German-speaking)

The Procurement Specialist provides procurement support to Operations Directors / Managers, Project and Site Managers and / or other professions as required. Full control of all project, small works, service and LSP procurement activities and the main point of contact for suppliers and company colleagues within a Procurement functionality. Supporting the delivery of service and project-based solutions by executing day-to-day procurement activities for materials, equipment and subcontracted services. Operating in a global service integrator environment with scope in Europe locations, this role focuses on transactional purchasing, supplier / partner coordination and procurement to pay process execution, ensuring timely availability of materials and services required for all customer project and support activities.

Job Responsibilities

• Procurement of all materials and subcontractor POs for operations projects
• Procurement of all materials for small works & service-related works
• Raising POs for system training on behalf of Technical Manager / Service Engineers
• Raising POs for IT stock and subscriptions on behalf of IT department
• Act as the procurement operational point of contact for suppliers / partners
• Confirm order acknowledgements, lead times, delivery dates and site-specific requirements
• Day-to-day account management with suppliers / partners at local / regional level
• Negotiate project pricing to help drive profitability and support operational negotiations on pricing, lead times, delivery terms and service scope within defined authority
• Execute purchase orders for project materials, subcontracted services etc., based on approved requisitions, ensuring alignment between purchase orders, project budgets and delivery schedules and responding to urgent operational and service-critical procurement needs

Compliance & Documentation

• Manage and maintain savings tracker
• Manage and report supplier SLAs to Head of Procurement
• Ensure purchases comply with internal procurement policies
• Maintain records for project and service procurement, including POs, confirmations and delivery records

Cross-functional Collaboration

• After-sales support, assisting Logistics in the returns process when needed
• Assist the AE / Design team when needed on providing strategic solutions / products to the business
• Liaise with key stakeholders to ensure materials are purchased and delivered within budget and to set timescales
• Reordering of inventory, van stock and health & safety equipment alongside Warehouse colleagues
• Escalate supply risks or delays that could impact customer delivery or contractual commitments
• Work closely with Project Managers, Service Managers, Technicians, and Warehouse / Logistics teams

Continuous Improvement, Operational Support, System Accuracy & Data Quality

• Monitor stock trends and provide forecasts available to meet project demands
• Reorder inventory, van stock and health & safety equipment alongside Warehouse colleagues
• Train other departments on the procurement process / new ERP system
• Liaise with other company entities on stock availability and queries
• Use different Europe ERPs and procurement systems consistently for PO creation, service entry sheets and confirmations, maintaining accurate purchasing records linked to projects, service orders and cost centres
• Identify and expand pricing, supplier master data or system issues that impact procurement execution
• Identify recurring procurement issues affecting project or service execution and propose improvements
• Support the rollout and adoption of standardised procurement processes and tools across Europe
• Contribute to operational area KPIs
• Liaise with the Accounts / Invoicing departments and assist where needed on invoice queries and ICO Orders

Skills Required

• Strong telephone and personal customer service skills and ability to work under pressure
• Solid Microsoft Outlook, Excel and Word skills
• Solid organisational skills and the ability to handle multiple project tasks simultaneously
• Excellent attention to detail and data accuracy
• Solid verbal, written and interpersonal communication skills
• Effective communication with suppliers / partners and internal stakeholders
• Solid ability to facilitate a collaborative working environment for customers and team members
• Ability to use multiple ERP systems
• Strong analytical skills
• Fluency in English (additional European languages are an advantage)

Experience Requirements

• Previous procurement and supplier relationship experience preferred
• Previous experience in supplier evaluation and best practices in buying
• Experience in a service integrator, system integrator, or project-based environment is strongly preferred
• Hands-on experience with ERP / P2P systems and service-based procurement workflows

Education Requirements

• High school diploma or equivalent (e.g. NVQ [National Vocational Qualification] in Business Administration)
• Bachelor’s degree in Supply Chain, Logistics or Business Administration or equivalent experience (a plus)

The position is hybrid working role, with the office based in London.