At a Glance
- Tasks: Lead transformative projects in the transport sector and mentor a dynamic team.
- Company: Join a leading tech organisation focused on innovation and customer outcomes.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Be part of a collaborative culture with excellent career advancement opportunities.
- Why this job: Make a real impact in a fast-paced environment while shaping the future of transport.
- Qualifications: 12-15 years in programme management with strong leadership skills required.
The predicted salary is between 60000 - 80000 € per year.
2-Year Fixed Term Contract
Our client is a leading technology and transformation organisation delivering complex digital, infrastructure, and operational programmes across the transport and mobility sectors. With a strong focus on innovation, operational excellence, and customer outcomes, they partner with major public and private sector organisations to deliver critical technology and service transformation initiatives.
They are currently seeking an experienced Programme Manager to lead a major transformation programme involving a large-scale Fare Revenue Collection system within the transport sector.
About the Role
This is a senior leadership opportunity responsible for establishing and leading a Programme Management function overseeing mobilisation, transition, transformation, and service readiness activities across a highly complex, multi-workstream programme.
The successful candidate will lead and mentor a team of Project Managers, ensuring coordinated delivery across technical, operational, commercial, and service streams while acting as the senior point of engagement for programme governance, client stakeholders, suppliers, and internal leadership teams.
This role requires a strategic and delivery-focused Programme Manager with experience operating within large-scale technology, infrastructure, or transport transformation programmes, ideally within operationally critical or customer-facing environments.
Key Responsibilities
- Lead and manage a team of Project Managers delivering multiple programme workstreams and service groups
- Provide strategic leadership across mobilisation, transition, transformation, and operational readiness activities
- Ensure all workstreams remain aligned to programme objectives, contractual milestones, governance frameworks, and client expectations
- Drive integrated programme planning and coordination across technical, operational, commercial, and service functions
- Establish programme controls, delivery frameworks, and governance processes to ensure successful execution
Governance & Stakeholder Management
- Own and govern the Programme Baseline Entry Plan, ensuring alignment across all delivery streams and stakeholders
- Chair and support governance forums, steering committees, and executive programme reviews
- Act as the senior escalation point for programme risks, issues, dependencies, and decision-making
- Build and maintain strong relationships with clients, suppliers, third-party partners, and senior internal stakeholders
- Deliver clear, concise, and commercially focused reporting to senior leadership and executive teams
Risk, Dependency & Change Management
- Oversee programme-wide RAID management, ensuring risks, assumptions, issues, and dependencies are effectively managed and mitigated
- Manage interdependencies across multiple concurrent workstreams and suppliers
- Lead programme change control activities, including impact assessments relating to scope, budget, timelines, and operational readiness
- Ensure programme delivery aligns with contractual obligations, governance standards, and operational requirements
Transition & Service Readiness
- Lead service transition and operational readiness planning to support successful entry into live service delivery
- Ensure readiness activities are completed across resource mobilisation, tooling, service processes, operational acceptance, and knowledge transfer
- Coordinate closely with technical, operational, and service teams to ensure seamless programme delivery and transition outcomes
- Support long-term transformation planning and continuous improvement initiatives
Reporting & Performance Management
- Provide regular programme reporting including milestone tracking, delivery performance, financial status, risks, and executive summaries
- Monitor programme performance against KPIs, timelines, budgets, and strategic objectives
- Mentor and support Project Managers, promoting consistency, governance, collaboration, and delivery best practice across the programme team
Requirements
- Bachelor’s degree in Project Management, Engineering, IT, Business, or a related discipline
- Minimum 12–15 years’ experience delivering complex IT, infrastructure, transport, or technology transformation programmes
- Proven experience operating as a Programme Manager within large-scale, multi-workstream delivery environments
- Strong leadership experience managing teams of Project Managers and cross-functional delivery teams
- Demonstrated experience delivering complex mobilisation, transition, transformation, or service integration programmes
- Strong understanding of programme governance, delivery frameworks, risk management, dependency management, and commercial delivery principles
- Experience managing senior stakeholders, suppliers, and executive governance forums
- Excellent communication, leadership, negotiation, and stakeholder engagement skills
- Experience working within structured delivery methodologies such as MSP, PRINCE2, PMP, Agile, or hybrid delivery frameworks
Desirable Experience
- Experience working within transport, rail, mobility, or Intelligent Transportation Systems (ITS) environments
- Experience delivering programmes for public sector organisations or transport authorities
- Experience with fare collection, ticketing, payments, or customer-facing operational systems
- Experience within operationally critical or highly regulated environments
- Professional certifications such as:
- MSP
- PMP
- PRINCE2 Practitioner
- APM PMQ
- Agile / SAFe certifications
- Planning & Scheduling certifications
Programme Manager - Transformation in Greenwich employer: Tiger Resourcing Group
As a leading technology and transformation organisation, our client offers an exceptional work environment that prioritises innovation and operational excellence. Employees benefit from a collaborative culture that fosters professional growth through mentorship and leadership opportunities, particularly in the dynamic transport sector. With a focus on delivering impactful transformation programmes, this role provides a unique chance to contribute to significant projects while working alongside major public and private sector partners.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Manager - Transformation in Greenwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they align with your experience. This will help you tailor your answers and show them you’re genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Programme Manager - Transformation in Greenwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Programme Manager role. Highlight your experience in leading transformation programmes and managing teams, as this is what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of your past successes in programme management and how they relate to our needs.
Showcase Your Leadership Skills:We want to see your leadership style! Include examples of how you've mentored teams and driven successful project outcomes. This will help us understand your approach to managing complex programmes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tiger Resourcing Group
✨Know Your Programme Inside Out
Before the interview, make sure you thoroughly understand the specifics of the transformation programme you'll be managing. Familiarise yourself with the Fare Revenue Collection system and how it impacts the transport sector. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
As a Programme Manager, you'll need to lead a team of Project Managers. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you ensure coordinated delivery across multiple workstreams. Highlight any mentoring experiences that showcase your ability to guide others.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you manage relationships with clients, suppliers, and internal stakeholders. Think of specific instances where you've built strong partnerships or resolved conflicts. Being able to articulate your approach to stakeholder management will set you apart.
✨Demonstrate Your Risk Management Expertise
Given the complexity of the role, be ready to discuss your experience with risk, dependency, and change management. Prepare to share examples of how you've identified and mitigated risks in previous programmes, as well as how you've handled interdependencies across multiple workstreams.
