At a Glance
- Tasks: Lead and support a team of engineers, ensuring high-quality service delivery across the South of the UK.
- Company: Join a dynamic company focused on innovation and team development.
- Benefits: Competitive salary, bonus scheme, car allowance, and remote working opportunities.
- Other info: Enjoy ongoing training and career growth in a collaborative culture.
- Why this job: Step into a leadership role and make a real impact in a supportive environment.
- Qualifications: Experience in field service or engineering, with strong leadership and communication skills.
The predicted salary is between 45000 - 50000 £ per year.
Are you an experienced field service professional ready to step into a leadership role? We’re looking for a Field Service Team Leader to support and guide a team of engineers across the South of the UK, ensuring high-quality service delivery and strong team performance.
This is a remote-based role with regular travel across the region and occasional visits to the company’s office in Sheffield to stay connected with the wider team.
The Role
As a Field Service Team Leader, you’ll take responsibility for the day-to-day running of field operations in your region. Acting as the key link between engineers, planners, and internal teams, your focus will be on supporting your team, solving problems in the field, and ensuring work is delivered safely and efficiently. You’ll play a hands-on leadership role—coaching engineers, managing workloads, and ensuring customers receive a reliable and professional service.
Key Responsibilities
- Team Leadership & Support
- Lead, motivate, and support a team of field service engineers across the South
- Act as the first point of contact for engineers requiring technical or operational support
- Carry out regular 1-2-1s, on-site visits, and performance conversations
- Support onboarding, training, and development of new and existing team members
- Operational Delivery
- Work closely with planning teams to ensure effective scheduling and coverage
- Oversee day-to-day service activity, ensuring jobs are completed to a high standard
- Assist in resolving on-site issues, escalations, and customer concerns
- Ensure engineers are equipped, prepared, and supported to complete their work
- Health & Safety
- Promote a strong safety culture across the team
- Carry out site visits, safety checks, and toolbox talks
- Ensure compliance with health & safety procedures and best practices
- Customer & Stakeholder Engagement
- Build strong relationships with customers through professional and responsive service
- Act as a point of escalation for service-related issues
- Work collaboratively with internal teams to ensure smooth service delivery
- Continuous Improvement
- Identify opportunities to improve ways of working, efficiency, and service quality
- Share feedback from the field to support operational improvements
- Encourage a proactive, solution-focused mindset within the team
Skills & Experience Required
- Proven experience in a field service or engineering environment
- Previous experience leading or mentoring engineers (formal or informal leadership)
- Strong technical understanding of maintenance, service, and installation work
- A hands-on, supportive leadership style with a focus on team development
- Excellent communication and problem-solving skills
- Organised and adaptable, with the ability to manage a busy and varied workload
What’s on Offer
- Salary: £45,000 – £50,000 per annum
- Bonus scheme (10%)
- Car allowance: £7,200 per year
- Remote working with regional travel
- Ongoing training and development opportunities within a growing organisation
Field Service Operations Manager (Industrial / Electro-Mechanical) in England employer: Tiger Resourcing Group
Join a dynamic and supportive team as a Field Service Operations Manager, where your leadership will directly impact the success of our engineers across the South of the UK. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, alongside a competitive salary and benefits package. With the flexibility of remote working and a strong emphasis on health and safety, this role offers a meaningful career path in a thriving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Operations Manager (Industrial / Electro-Mechanical) in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service industry and let them know you're on the lookout for a leadership role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and leadership skills. Be ready to share examples of how you've successfully led teams and solved problems in the field. We want to see that hands-on approach!
✨Tip Number 3
Don’t forget to showcase your communication skills! As a Field Service Team Leader, you'll need to build strong relationships with both your team and customers. Practice articulating your thoughts clearly and confidently during interviews.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Field Service Operations Manager (Industrial / Electro-Mechanical) in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant field service roles to show us you’re the right fit for the Field Service Team Leader position.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've led teams or solved problems in the field, so we can see your hands-on approach and commitment to high-quality service delivery.
Showcase Your Communication Skills:Since this role involves liaising with engineers and customers, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and don’t shy away from sharing how you’ve built strong relationships in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Tiger Resourcing Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to field service operations. Understand the common challenges engineers face and be ready to discuss how you would support them in overcoming these issues.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led or mentored teams in the past. Highlight your hands-on approach and how you motivate others, as this role is all about supporting and guiding your team.
✨Emphasise Communication Skills
Since you'll be the key link between various teams, it's crucial to demonstrate your excellent communication skills. Be ready to share instances where you've effectively resolved conflicts or improved collaboration among teams.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the field service industry. Be prepared to discuss how you would promote a strong safety culture within your team and ensure compliance during operations.
