At a Glance
- Tasks: Support sales with technical expertise and create winning security audio solutions.
- Company: Join a leading company in transportation solutions with a focus on innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to travel and engage with global clients.
- Why this job: Be the go-to expert in tech solutions and make a real impact in the industry.
- Qualifications: 2+ years in technical support, strong communication skills, and engineering background.
The predicted salary is between 40500 - 49500 £ per year.
The Technical Account Manager will work as a key part of the Sales team to create winning security audio solutions that deliver customer value and are technically viable and profitable for the company. You will support the growth of our client’s ‘Transportation Solutions’ business unit by providing support and training to the Sales team and to customers in the Rail Infrastructure, Rail Rolling Stock, Tunnel and Airport vertical markets.
Be the Sales team's technical solution expert; understand all existing and upcoming products and solutions and introduce these both internally (to the Sales team, Project team and other teams) and externally (to customers) in different ways to fit requirements from the market.
- Work closely with the company's Product Management team to get all needed product and solution information in order to keep the Sales team and customers up to date on any important changes in the company’s offering.
- Ensure unique selling points of company products and solutions are up to date and frequently communicated to the Sales team and customers, especially new things.
- Make internal and external PowerPoints, application sheets and other commercial documentation to support the above.
- Take on some direct account management responsibilities for selected accounts as the business grows and as you, the team and Management see fit.
- Produce accurate and detailed quotations, presentations and system proposals for project bids.
- Commercial project management / bid management.
- Maintain regular contact with selected customers to provide company, product and service updates to them in conjunction with training or bids in close cooperation with responsible Account Managers.
Requirements:
- Excellent English language skills.
- Good computer skills / experience using MS Office applications (e.g. advanced Excel, Word).
- Engineering background with commercial interest and skills.
- Ability to travel both within the UK and globally.
- Experience using CRM systems (ideally Dynamics 365).
- Familiarity with Visio and AutoCAD.
- Minimum of 2 years’ experience working within technical support / bid support.
- Experience in the design, estimating and bid management of system-based projects.
- Demonstrable mix of technical and commercial understanding.
- Existing knowledge of PAVA systems design and implementation on major international projects.
- Knowledge of other IP telecom systems and integrations (e.g. telephones, intercoms / help points, passenger information displays, CCTV, control systems, IP speakers etc.).
Remote Technical Account Manager in Brighton employer: Tiger Resourcing Group
At Tiger Resourcing Group, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Our team members enjoy competitive benefits, opportunities for professional growth, and the chance to work on cutting-edge technology in the vibrant UK tech landscape. Join us to be part of a supportive environment where your contributions are valued and your career can thrive.
