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- Tasks: Drive profitable growth and secure new service contracts in the Midlands region.
- Company: Dynamic company focused on service solutions with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, and ongoing learning opportunities.
- Other info: Remote role with excellent career progression and development opportunities.
- Why this job: Make a real impact by promoting innovative service offerings and driving business success.
- Qualifications: Field sales experience, strong customer management skills, and proficiency in CRM systems.
This is a remote position. This is a field-based role covering the Midlands region, with occasional visits to the office required.
As Service Business Development Manager, working closely with the UK Service Sales Manager and internal sales team, you will be responsible for driving profitable growth across the service portfolio in line with business targets and objectives within your designated region. You will also:
- Retain and renew profitable service contracts while supporting the service coordination team.
- Identify and secure new service contract opportunities with target customers across the region.
- Promote and sell the full range of service offerings.
- Carry out field-based sales activities, including regular customer meetings focused on cost savings, downtime prevention, service contract benefits, and converting new installations into ongoing service agreements (target conversion rate above 60%).
- Maintain accurate CRM records and work collaboratively with key account managers and service engineers.
- Support joint business initiatives with colleagues and provide accurate sales forecasts to the UK Service Sales Manager.
Skills and Experience Required
We are looking for someone with:
- Proven experience in field sales, ideally selling service or maintenance solutions.
- Strong customer account management skills.
- Experience using Microsoft Dynamics or similar CRM platforms.
- A full UK driving licence.
- Strong IT skills, including extensive experience with Microsoft Office applications.
What’s on Offer
We are committed to providing excellent opportunities for development and long-term career progression, including ongoing learning and career development opportunities, including online training, management development, and skills enhancement. A competitive salary and bonus/incentive scheme.
Service BD Manager - Midlands in Birmingham employer: Tiger Resourcing Group
Contact Detail:
Tiger Resourcing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service BD Manager - Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service BD Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get familiar with the company’s service offerings. When you land that interview, being able to discuss how you can drive profitable growth and secure new contracts will show you're serious about the role.
✨Tip Number 3
Practice your pitch! Prepare to talk about your field sales experience and how you've successfully managed customer accounts in the past. Highlighting your achievements will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service BD Manager - Midlands in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service BD Manager role. Highlight your experience in field sales and customer account management, as these are key for us. Use specific examples that showcase your skills in driving profitable growth and securing new service contracts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your familiarity with CRM platforms like Microsoft Dynamics and how you can contribute to our goals in the Midlands region.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Include metrics or success stories that demonstrate your ability to convert installations into ongoing service agreements and maintain high customer satisfaction.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tiger Resourcing Group
✨Know Your Service Portfolio
Before the interview, make sure you have a solid understanding of the service offerings you'll be promoting. Familiarise yourself with how these services can benefit customers, especially in terms of cost savings and downtime prevention. This knowledge will help you confidently discuss how you can drive profitable growth.
✨Showcase Your Field Sales Experience
Be ready to share specific examples from your past field sales roles, particularly those involving service or maintenance solutions. Highlight your successes in retaining and renewing contracts, as well as any strategies you've used to secure new opportunities. This will demonstrate your capability to meet the job's requirements.
✨Demonstrate CRM Proficiency
Since experience with CRM platforms like Microsoft Dynamics is essential, come prepared to discuss how you've used such tools in previous roles. Share examples of how you've maintained accurate records and collaborated with teams using CRM data to drive sales initiatives.
✨Prepare for Customer-Focused Questions
Expect questions that assess your customer account management skills. Think about how you've built relationships with clients and converted installations into ongoing service agreements. Be ready to explain your approach to customer meetings and how you ensure client satisfaction.