Technical Support Analyst - Solve Problems, Delight Users in Norwich

Technical Support Analyst - Solve Problems, Delight Users in Norwich

Norwich Full-Time On-site
Tiger Eye

Tiger Eye is seeking a Technical Support Analyst to help customers get the most from their iManage systems. You will own queries from first contact to resolution, working with the Service Delivery Manager and the wider team.

You’ll troubleshoot via phone, email and our portal, provide clear updates, support system administration, and help drive new releases while sharing knowledge to prevent recurring issues.

Tiger Eye

Contact Details:

Tiger Eye Recruitment Team