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- Tasks: Lead a dynamic team to deliver exceptional service and achieve sales goals.
- Company: Join the iconic Tiffany & Co. at Selfridges London.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Why this job: Be part of a luxury brand that values creativity and personal connections.
- Qualifications: 7-10 years in sales management, preferably in luxury retail.
- Other info: Flexible hours and opportunities for professional development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections.
Thoughtful- Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence)
- Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients and teams' development
- Lead by example and actively coach the team on the sales floor, supporting professional growth and development
- Possess a deep market understanding, insights on competitors' practices and cultivate a strong network in respective communities to enhance the client experience
- Ensure compliance with Tiffany & LVMH procedures; facilitate seamless collaboration between client-facing and operational teams
- Create an inclusive and supportive team environment, centered on the belief that People Make the Difference
- Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
- Demonstrate active listening, connect with clients and teams by asking strategic questions and establishing lasting relationships
- Collaborate with headquarters and regional teams to share feedback about store needs
- Display professionalism and exercise agility, adapting behaviour and implementing feedback, appropriately
- Empower team to reach their potential, exercise resilience and celebrate innovation
- Lead by example with a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
- Motivate and guide team to exceed goals and strategically assume new, challenging assignments
- Drive team adoption of new tools, systems, and ways of working
- Minimum of 7-10 years of sales management experience
- Sales and clienteling leader in an omnichannel luxury environment with proven track record in achieving commercial results
- Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development and retention of talents for both client facing and operation teams
- Passion for luxury retail environments; jewelry / watch expertise is a plus
- Established high-end network; ability to cultivate connections and expand client-base
- Organized and efficient, with track record in retail operational excellence and related digital tools and KPIs
- Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
Store Manager - Selfridges London employer: Tiffany & Co
Contact Detail:
Tiffany & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Selfridges London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend events, join online forums, or even pop into local stores to chat with managers. Building relationships can open doors you didn’t even know existed.
✨Tip Number 2
Show your passion for the brand! When you get the chance to meet potential employers, let your enthusiasm for Tiffany & Co. shine through. Share what you love about their legacy and how you can contribute to it. Authenticity goes a long way!
✨Tip Number 3
Prepare for those interviews! Research common questions for store manager roles and think about how your experience aligns with what they’re looking for. Practice your answers, but keep it natural – we want to see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Tiffany & Co. Let’s get you that dream job!
We think you need these skills to ace Store Manager - Selfridges London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury retail shine through! We want to see how your enthusiasm for the Tiffany brand and its legacy can inspire others.
Be Authentic: Authenticity is key! Share your unique experiences and insights that demonstrate your understanding of the luxury market. We’re looking for genuine stories that connect with our values.
Highlight Your Leadership Skills: As a Store Manager, you’ll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and developed teams in the past – we love a good success story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Tiffany & Co.
How to prepare for a job interview at Tiffany & Co
✨Know the Tiffany Brand Inside Out
Before your interview, dive deep into Tiffany & Co.'s history, values, and product offerings. Understand their commitment to craftsmanship and how they create lasting client relationships. This knowledge will help you connect authentically during the conversation.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in sales management within luxury retail. Be ready to discuss how you've inspired teams, driven accountability, and achieved KPIs. Use specific anecdotes to illustrate your impact on team performance.
✨Demonstrate Your Client-Centric Approach
Think of ways you've built strong client relationships in the past. Be prepared to share stories that showcase your active listening skills and how you've tailored experiences to meet client needs. This will resonate well with the brand's focus on exceptional service.
✨Embrace a Positive and Collaborative Attitude
Tiffany values optimism and collaboration, so come across as enthusiastic and open-minded. Share instances where you've fostered an inclusive team environment or celebrated team successes. This will show that you embody the spirit they’re looking for in a Store Manager.