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- Tasks: Engage clients and create extraordinary experiences as a Tiffany brand ambassador.
- Company: Join the iconic Tiffany & Co. at Selfridges Trafford Centre in Manchester.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a luxury brand that values relationships and offers memorable client interactions.
- Qualifications: Retail or client service experience required; passion for luxury and sales is essential.
- Other info: This is a 12-month fixed-term contract with potential for growth.
The predicted salary is between 36000 - 60000 £ per year.
Client: Tiffany & Co.
Location: Manchester, United Kingdom
Job Category: Other - EU work permit required: Yes
Responsibilities:
- Client Advisors embody the Tiffany brand in every client interaction, making each experience extraordinary with their personal touch.
- They are excellent communicators, brand ambassadors, and passionate about Tiffany.
- Developing client relationships and exceeding sales targets are primary skills.
Sales:
- Deepen client relationships to foster loyalty and increase spending.
- Achieve or surpass sales goals.
- Capture client data, cultivate relationships, and drive sales through repeat business and key product pillars.
Service:
- Enhance in-store experiences by creating memorable moments.
- Demonstrate passion and Tiffany brand ambassador qualities during interactions.
- Follow client experience behaviours and optimise store amenities based on feedback.
Qualifications:
Required Qualifications:
- Must be based in and authorized to work in the United Kingdom.
- Experience in retail, luxury retail, or relevant client services (e.g., hospitality).
- Proven sales achievement.
- Flexibility to work non-traditional hours, including nights, weekends, and holidays.
- Ability to work with diverse clients.
- Proficiency with POS systems, client tracking, and Microsoft Outlook.
Preferred Qualifications:
- College/university degree.
- Graduate Gemologist certification or GIA coursework.
- Proficiency in multiple languages.
Senior Client Advisor - Selfridges Trafford Centre (12 month FTC) employer: TIFFANY & CO
Contact Detail:
TIFFANY & CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Advisor - Selfridges Trafford Centre (12 month FTC)
✨Tip Number 1
Familiarise yourself with the Tiffany brand and its values. Understanding their heritage, product lines, and customer service philosophy will help you embody the brand during your interactions.
✨Tip Number 2
Network with current or former employees of Tiffany & Co. to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during interviews.
✨Tip Number 3
Prepare to discuss your previous sales achievements in detail. Be ready to share specific examples of how you've exceeded sales targets and built client relationships in your past roles.
✨Tip Number 4
Demonstrate your flexibility and willingness to work non-traditional hours. Highlight any past experiences where you've successfully adapted to varying schedules, as this is crucial for retail positions.
We think you need these skills to ace Senior Client Advisor - Selfridges Trafford Centre (12 month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Senior Client Advisor position. Tailor your application to highlight how your skills and experiences align with Tiffany & Co.'s expectations.
Craft a Compelling CV: Ensure your CV showcases relevant experience in retail or client services, particularly in luxury environments. Highlight any proven sales achievements and your ability to build client relationships, as these are crucial for this role.
Write a Personalised Cover Letter: In your cover letter, express your passion for the Tiffany brand and your commitment to providing exceptional client experiences. Use specific examples from your past roles to demonstrate how you can contribute to the team at Selfridges Trafford Centre.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a luxury retail environment.
How to prepare for a job interview at TIFFANY & CO
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Tiffany & Co. during the interview. Share specific examples of how you admire their products and values, as this will demonstrate that you are not just looking for any job, but are genuinely interested in being a part of their team.
✨Highlight Your Sales Achievements
Prepare to discuss your previous sales experiences and achievements in detail. Use quantifiable metrics to showcase how you have exceeded sales targets in the past, as this is crucial for a role focused on deepening client relationships and driving sales.
✨Demonstrate Excellent Communication Skills
As a Client Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to engage in role-play scenarios where you might need to handle client inquiries or resolve issues, showcasing your ability to create memorable moments.
✨Be Ready for Flexibility Questions
Since the role requires flexibility with working hours, be prepared to discuss your availability openly. Highlight your willingness to work nights, weekends, and holidays, as this shows your commitment to providing exceptional service during peak times.
