At a Glance
- Tasks: Deliver exceptional service and build lasting client relationships in a luxury retail environment.
- Company: Join Tiffany & Co., a renowned brand crafting exquisite pieces since 1837.
- Benefits: Enjoy a supportive team culture, flexible hours, and the chance to work with luxury products.
- Other info: Must be digitally savvy and flexible with working hours; language skills are a plus.
- Why this job: Be part of a legacy that celebrates love and joy while achieving personal and store sales goals.
- Qualifications: 3+ years in luxury retail or client services; strong sales and interpersonal skills required.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Client Advisor - Selfridges Trafford Centre (FTC) role at Tiffany & Co.
As Tiffany Client Advisors, we welcome all in the Tiffany world. We achieve our individual and store sales goals by inspiring our clients to dream and celebrate them, building long-lasting personal connections. At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill we’ve been perfecting since 1837, driven by our daring vision and entrepreneurial spirit. We are looking for thoughtful, curious, and optimistic talents who aim to deliver excellence and contribute to Tiffany & Co.’s continued legacy.
Responsibilities
- Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
- Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
- Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
- Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services, etc.)
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
Your Profile
- Minimum 3 years of experience in a luxury retail environment or client-related experience (e.g., hospitality)
- Experienced sales and clienteling professional in an omnichannel luxury environment
- Proven track record in achieving sales results and cultivating relationships with a diverse client base
- Passion for luxury retail environments; jewelry / watch expertise is a plus
- Collaborative team player with strong interpersonal and communication skills
- Thoughtful and service-oriented with knowledge of luxury etiquette
- Experienced in deploying sales strategies and clienteling initiatives
- Digitally-savvy and at ease with omnichannel tools
- Proficiency with Point of Sale (POS) systems, client tracking systems, and Microsoft Outlook/email
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays
- Must have authorization to work in the United States or in the country where the position is based
Preferred
- Proficiency in multiple languages
- A college/university degree
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
Seniority level
Associate
Employment type
Temporary
Job function
- Consulting
- Information Technology
- Sales
Industries
- Retail Apparel and Fashion
- Retail Luxury Goods and Jewelry
- Retail
Client Advisor - Selfridges Trafford Centre (FTC) in Manchester employer: Tiffany & Co
At Tiffany & Co., we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and fosters personal connections. Our Client Advisors at the Selfridges Trafford Centre enjoy a supportive environment where they can thrive, with opportunities for professional growth and development in the luxury retail sector. With a commitment to excellence and a focus on delivering unparalleled service, we empower our employees to inspire clients and contribute to our storied legacy of joy and craftsmanship.
StudySmarter Expert Advice🤫
We think this is how you could land Client Advisor - Selfridges Trafford Centre (FTC) in Manchester
✨Tip Number 1
Familiarise yourself with Tiffany & Co.'s brand values and history. Understanding their legacy and commitment to luxury will help you connect with the company's ethos during interviews and discussions.
✨Tip Number 2
Showcase your experience in luxury retail or client services by preparing specific examples of how you've exceeded sales targets or built strong client relationships. This will demonstrate your capability to thrive in a similar environment.
✨Tip Number 3
Network with current or former employees of Tiffany & Co. to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your knowledge of luxury etiquette and clienteling strategies. Being able to articulate how you would create memorable experiences for clients will show that you are aligned with Tiffany's commitment to exceptional service.
We think you need these skills to ace Client Advisor - Selfridges Trafford Centre (FTC) in Manchester
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Client Advisor position at Tiffany & Co. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV:Customise your CV to highlight relevant experience in luxury retail or client-related roles. Emphasise your sales achievements and any specific examples of building client relationships that demonstrate your suitability for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for luxury retail and your understanding of Tiffany & Co.'s values. Use this opportunity to express your enthusiasm for the role and how you can contribute to the team.
Highlight Relevant Skills:In your application, make sure to mention your interpersonal skills, digital savviness, and any experience with Point of Sale systems. These are crucial for the Client Advisor role and will help you stand out.
How to prepare for a job interview at Tiffany & Co
✨Show Your Passion for Luxury
Make sure to express your enthusiasm for luxury retail and the Tiffany brand during the interview. Share specific examples of how you've engaged with luxury products in the past, whether through personal experiences or professional roles.
✨Demonstrate Client-Centric Mindset
Prepare to discuss how you build relationships with clients and create memorable experiences. Think of instances where you've gone above and beyond to meet a client's needs, as this aligns perfectly with the role's focus on client development.
✨Highlight Sales Achievements
Be ready to talk about your sales achievements and how you've met or exceeded targets in previous roles. Use specific metrics or examples to illustrate your success in driving sales and fostering client loyalty.
✨Emphasise Team Collaboration
Since the role requires contributing to an inclusive team environment, prepare to share examples of how you've worked collaboratively with colleagues. Highlight any experiences where teamwork led to improved results or enhanced customer service.
