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For Companies At a Glance
- Tasks: Engage clients with luxury products and create memorable experiences.
- Company: Join Tiffany & Co., a legacy brand celebrating love since 1837.
- Benefits: Enjoy a collaborative team culture and flexible working hours.
- Why this job: Be part of a prestigious brand, inspiring joy and connection.
- Qualifications: 3+ years in luxury retail or client services; strong sales skills required.
- Other info: Opportunities for growth and development in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
It\’s a skill that we\’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.\’s continued legacy.
As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections. Thoughtful
– Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette
– Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
– Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
– Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.)
– Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference
Curious
– Inspire clients through authentic brand storytelling, effectively conveying Tiffany\’s legacy of craftsmanship, brand commitment and integrity
– Connect with clients and team members by asking strategic questions and establishing lasting relationships
– Think and act with intention to elevate, surprise and celebrate clients\’ special moments and build trust through proactive and relevant services (including personalization and product care services)
– Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
Optimistic
– Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
– Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
Your Profile
– Minimum 3 years of experience in luxury retail environment or client-related experience (e.g., hospitality)
– Experienced sales and clienteling professional in an omnichannel luxury environment
– Proven track record in achieving sales results and cultivating relationships with a diverse client base
– Passion for luxury retail environments; jewelry / watch expertise is a plus
– Collaborative team player with strong interpersonal and communication skills
– Thoughtful and service-oriented with knowledge of luxury etiquette
– Experienced in deploying sales strategies and clienteling initiatives
– Digitally-savvy and at ease with omnichannel tools
– Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
– Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
– Must have authorization to work in the United States or in the country where the position is based.
Preferred
– Proficiency in multiple languages
– A college/university degree
– Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work
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Client Advisor - Selfridges Trafford Centre (FTC) employer: Tiffany & Co.
Contact Detail:
Tiffany & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor - Selfridges Trafford Centre (FTC)
✨Tip Number 1
Familiarise yourself with Tiffany & Co.'s brand story and values. Understanding their legacy of craftsmanship and commitment to excellence will help you connect authentically with clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your experience in luxury retail or client services by preparing specific examples of how you've exceeded sales targets or built lasting client relationships. This will highlight your ability to contribute to Tiffany's sales goals.
✨Tip Number 3
Practice your storytelling skills. Being able to convey the essence of Tiffany's products and the emotions they evoke will be crucial in inspiring clients and creating memorable experiences.
✨Tip Number 4
Demonstrate your adaptability and positive attitude. Be ready to discuss how you've embraced change in previous roles, as this aligns with Tiffany's emphasis on resilience and innovation in a luxury retail environment.
We think you need these skills to ace Client Advisor - Selfridges Trafford Centre (FTC)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Tiffany & Co.'s history, values, and product offerings. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight your relevant experience in luxury retail or client-related roles. Emphasise your sales achievements and any specific skills that align with the job description, such as clienteling and relationship building.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the brand. Share specific examples of how you've delivered exceptional service and built lasting client relationships in previous positions.
Showcase Your Interpersonal Skills: In your application, demonstrate your strong communication and interpersonal skills. Mention experiences where you've successfully collaborated with teams or engaged with clients to create memorable experiences.
How to prepare for a job interview at Tiffany & Co.
✨Showcase Your Passion for Luxury
Make sure to express your enthusiasm for luxury retail and the Tiffany brand during the interview. Share specific examples of how you've engaged with luxury products in the past, and why you believe in the importance of exceptional service.
✨Demonstrate Client-Centric Mindset
Prepare to discuss how you've built lasting relationships with clients in previous roles. Highlight your ability to understand client needs and how you’ve gone above and beyond to create memorable experiences that align with Tiffany's values.
✨Be Ready to Discuss Sales Strategies
Think about the sales strategies you've successfully implemented in the past. Be prepared to share specific metrics or achievements that demonstrate your ability to meet and exceed sales goals, as this is crucial for the Client Advisor role.
✨Emphasise Team Collaboration
Tiffany & Co. values a supportive team environment, so be ready to talk about your experience working collaboratively. Share examples of how you've contributed to team success and fostered an inclusive atmosphere in previous positions.