Senior Ops Lead, Luxury EMEA Contact Centre & E-commerce in City of Westminster

A luxury jewelry retailer in the UK is seeking a Senior Operational Coordinator for their Contact Centre and e-commerce operations. This role involves overseeing financial transactions, managing fraud prevention tools, and ensuring compliance with regulations. Ideal candidates have operational experience in financial transactions and client service, and strong communication skills. Flexibility for overtime and weekends is required. This position offers a chance to enhance operational efficiency in a luxury environment.
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