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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and achieve sales goals.
- Company: Join the iconic Tiffany & Co. brand, known for its luxury and craftsmanship.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Be part of a legacy, inspire others, and create lasting client connections in a vibrant culture.
- Qualifications: 7-10 years in sales management, preferably in luxury retail; strong leadership and interpersonal skills required.
- Other info: Flexibility to work varied hours is essential; a degree is preferred.
The predicted salary is between 48000 - 84000 £ per year.
We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy.
As Tiffany Store Managers, we embody the Tiffany brand with joy and inspire our teams to achieve excellence. We foster a winning spirit, leading by example to celebrate and cherish all clients. As agile entrepreneurs, we always seek out new opportunities to build long-lasting personal connections.
Thoughtful
- Drive team accountability in delivering unparalleled service and achieving store KPIs (sales, client experience, operational excellence).
- Demonstrate an entrepreneurial mindset and strategic vision that incorporate sales, clients, and teams\’ development.
- Lead by example and actively coach the team on the sales floor, supporting professional growth and development.
- Possess a deep market understanding, insights on competitors\’ practices, and cultivate a strong network in respective communities to enhance the client experience.
- Ensure compliance with Tiffany & LVMH procedures; facilitate seamless collaboration between client-facing and operational teams.
- Create an inclusive and supportive team environment, centered on the belief that People Make the Difference.
Curious
- Inspire clients and teams through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment, and integrity.
- Demonstrate active listening, connect with clients and teams by asking strategic questions, and establish lasting relationships.
- Collaborate with headquarters and regional teams to share feedback about store needs.
- Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.
Optimistic
- Empower team to reach their potential, exercise resilience, and celebrate innovation.
- Lead by example with a positive, ambitious, and collaborative attitude, instilling an inclusive team culture of Joy.
- Motivate and guide team to exceed goals and strategically assume new, challenging assignments.
- Drive team adoption of new tools, systems, and ways of working.
Your Profile
- Minimum of 7-10 years of sales management experience.
- Sales and clienteling leader in an omnichannel luxury environment with a proven track record in achieving commercial results.
- Leadership and interpersonal skills: inspiring and trusted leader with demonstrated capability in recruitment, development, and retention of talents for both client-facing and operational teams.
- Passion for luxury retail environments; jewelry/watch expertise is a plus.
- Established high-end network; ability to cultivate connections and expand client base.
- Organized and efficient, with a track record in retail operational excellence and related digital tools and KPIs.
- Experience overseeing in-store operational and omnichannel activities, ensuring store inventory accuracy and accountability.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Preferred: A college/university degree.
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Store Manager - Selfridges London employer: Tiffany & Co.
Contact Detail:
Tiffany & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Selfridges London
✨Tip Number 1
Familiarise yourself with Tiffany & Co.'s brand values and legacy. Understanding their commitment to craftsmanship and client experience will help you connect with the brand during interviews and demonstrate your alignment with their ethos.
✨Tip Number 2
Network within the luxury retail sector, especially with professionals who have experience in high-end environments. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the Store Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in previous roles. Be ready to share specific examples of how you've inspired and motivated your team to achieve sales targets and enhance client experiences.
✨Tip Number 4
Stay updated on current trends in luxury retail and competitor practices. This knowledge will not only help you in interviews but also show your proactive approach to understanding the market and enhancing the client experience at Tiffany & Co.
We think you need these skills to ace Store Manager - Selfridges London
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand Tiffany & Co.'s brand values and legacy. Reflect this understanding in your application by showcasing how your personal values align with theirs.
Highlight Relevant Experience: Emphasise your sales management experience, particularly in luxury retail. Provide specific examples of how you've achieved commercial results and led teams to success in similar environments.
Showcase Leadership Skills: Demonstrate your leadership and interpersonal skills in your application. Include examples of how you've inspired and developed teams, as well as your approach to recruitment and talent retention.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Store Manager position. Use keywords from the job description and ensure your documents are well-structured and free of errors.
How to prepare for a job interview at Tiffany & Co.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to inspire and lead a team. Prepare examples of how you've successfully motivated your team in the past, focusing on specific achievements and the impact of your leadership style.
✨Understand the Brand's Legacy
Familiarise yourself with Tiffany & Co.'s history and values. Be ready to discuss how you can embody the brand's spirit and contribute to its legacy through authentic storytelling and client engagement.
✨Demonstrate Market Knowledge
Research the luxury retail market and understand competitors' practices. Be prepared to share insights on how you can leverage this knowledge to enhance the client experience and drive sales in the store.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to overcome challenges or implement new strategies, and be ready to discuss the outcomes and lessons learned.
