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For Companies At a Glance
- Tasks: Support daily office operations and assist leadership with administrative tasks.
- Company: Join TIFA Life, a pioneering provider empowering vulnerable young people in Wales.
- Benefits: Enjoy a competitive salary, supportive team culture, and growth opportunities.
- Other info: This is an entry-level full-time position in Swansea, Wales.
- Why this job: Make a real impact while developing your skills in a meaningful environment.
- Qualifications: Experience in admin or payroll roles preferred; strong organisational skills required.
The predicted salary is between 24000 - 42000 £ per year.
TIFA Life is a pioneering supported-living provider in Wales, dedicated to empowering vulnerable young people—including care leavers, unaccompanied asylum-seeking children (UASC), and those experiencing homelessness—to build stable, independent lives. Through our high-quality accommodation, light-touch therapeutic support, life-skills training, and work experiences, TIFA Life goes beyond housing to cultivate confidence, resilience, and purpose in every resident's journey.
In this vital role, you’ll become the backbone of our growing team, ensuring the smooth running of our front-office operations and supporting our mission of holistic, independent living. To support our next phase of growth, we're looking for a detail-oriented, proactive and personable Business Support Specialist to become a central part of our operations.
Your Role
As our new Business Support Specialist, you will work directly with our leadership team and play a crucial part in keeping our people, processes, and payroll running smoothly. This is a highly varied role that would suit someone who thrives on responsibility, loves solving problems, and brings positive energy to their work.
Key Responsibilities
- Administrative Support
- Manage day-to-day office administration and digital filing systems
- Handle travel bookings, event coordination, and supplier liaison
- Prepare reports, documents, and presentations as needed
- Personal Assistant (PA) Duties
- Provide high-level support to the founder and leadership team
- Act as a point of contact internally and externally, managing communications and tasks
- Assist with project tracking, task follow-ups, and deadline management
- Handle sensitive and confidential information with discretion
- Payroll & HR Administration
- Process monthly payroll and liaise with external payroll providers
- Ensure employee records are accurate and up-to-date
- Track holidays, absences, and benefits administration
- Support onboarding and offboarding processes
- Help ensure HR policies and procedures are followed
Who You Are
- Proven experience in a similar admin, PA or payroll role (at least 2–3 years) Preferred but not essential
- Excellent organisational and communication skills
- Comfortable juggling multiple tasks and deadlines with a calm, can-do attitude
- Discreet, trustworthy, and confident handling confidential information
- Tech-savvy: proficient in tools like Google Workspace, Excel, Slack, and payroll systems
- Experience in a startup, supported living space is a bonus.
What We Offer
- Competitive salary based on experience
- A supportive and mission-driven team culture
- Opportunity to grow with a fast-moving and meaningful brand
Business Support Specialist employer: TIFA Life
Contact Detail:
TIFA Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Specialist
✨Tip Number 1
Familiarise yourself with TIFA Life's mission and values. Understanding their commitment to empowering vulnerable young people will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Highlight your organisational skills and experience in managing multiple tasks. Be prepared to share specific examples of how you've successfully handled similar responsibilities in previous roles.
✨Tip Number 3
Showcase your tech-savviness by mentioning any relevant tools you've used, especially Google Workspace and payroll systems. Being comfortable with technology is crucial for this role, so be ready to discuss your proficiency.
✨Tip Number 4
If you have experience in a startup or supported living environment, make sure to emphasise it. This background can set you apart from other candidates and demonstrate your adaptability in dynamic settings.
We think you need these skills to ace Business Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative support, payroll, and personal assistant roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable young people and your understanding of TIFA Life's mission. Mention specific skills that align with the role, such as organisational abilities and tech proficiency.
Showcase Relevant Experience: In your application, emphasise any previous roles where you managed multiple tasks, handled confidential information, or provided high-level support. Use examples to illustrate your problem-solving skills and proactive attitude.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Specialist role.
How to prepare for a job interview at TIFA Life
✨Show Your Organisational Skills
As a Business Support Specialist, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised projects or handled administrative duties under tight deadlines.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would handle sensitive information or liaise with different teams within the organisation.
✨Highlight Your Tech Savviness
Familiarity with tools like Google Workspace, Excel, and payroll systems is essential. Be ready to discuss your experience with these tools and how you've used them to improve efficiency in previous roles.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive approach to problem-solving. Think of specific instances where you identified a challenge and took the initiative to resolve it, showcasing your ability to think on your feet.