At a Glance
- Tasks: Lead business analysis to turn AI ideas into measurable outcomes and drive change.
- Company: Join TIEVA, a people-first tech company with a focus on innovation.
- Benefits: Enjoy competitive salary, health perks, remote work, and extensive professional development.
- Other info: Dynamic culture with opportunities for growth, training, and fun team activities.
- Why this job: Make a real impact in AI while owning exciting projects from start to finish.
- Qualifications: 5+ years in business analysis with strong skills in process mapping and data integration.
The predicted salary is between 65000 - 80000 £ per year.
Job Title
Senior Business Analyst - Applied AI and Innovation
Location
Remote - UK based
Salary
Job Type
Permanent - Full Time
Do you want to own the business foundations that turn AI ambition into measurable outcomes?
Can you move confidently between frontline teams, senior leaders and external customers - asking the questions that uncover what really matters?
Are you the person who creates clarity, takes accountability and keeps valuable change moving through to adoption?
If you want visible ownership in a new, board-backed AI practice, this could be your next move.
The Role
As one of the first hires into TIEVA's AI Practice: Applied AI and Innovation, you will own the business analysis that turns promising ideas into trusted, measurable outcomes.
You will work across TIEVA and selected external customer initiatives, leading discovery from the first question through requirements, adoption and value realisation.
This is a Senior Business Analyst role first - not a coding role and not a sales role.
Partnering closely with the Principal Architect and our growing AI team, you will own the why, what and measures of success.
You will make sure we solve the right problem, use reliable data and build something people can confidently use.
- What you'll own
- Lead discovery workshops and map end-to-end customer journeys, current-state processes and practical future states.
- Turn needs into prioritised use cases, costed business cases, clear requirements, acceptance criteria and measurable outcomes.
- Establish data ownership, quality criteria and integration needs before delivery begins.
- Drive change and adoption with internal teams and customer stakeholders, using feedback to improve what we deliver.
- Own the use-case register, surface risks early and report progress, value and learning to senior leaders.
- Your first-year impact
- A transparent, scored pipeline of opportunities with investment-ready business cases.
- At least one internal and one external customer initiative moved from discovery into measurable use.
- Reusable process, data and adoption foundations that make the next initiative faster and safer.
- The Candidate
- What you'll bring
- 5+ years' business analysis experience and a track record of delivering complex transformation work.
- Strong process and customer-journey mapping, with the judgement to find root causes rather than document symptoms.
- Experience building business cases, shaping testable requirements and working confidently with data quality, ownership and integration.
- The credibility to work with operational teams, senior leaders and external customers - listening well, challenging constructively and creating shared clarity.
- A self-directed, accountable approach: you see what needs doing, create momentum and follow through on outcomes.
- Clear communication without jargon, backed by concise, reusable analysis that both business and technical teams can act on.
- Useful, but not essential
- Experience in an MSP or IT services environment, or on automation, workflow, integration or adoption programmes.
- A recognised BA or change qualification such as BCS, IIBA, Prosci or APMG.
- Curiosity about AI and responsible automation. You do not need to arrive as an AI expert - we will invest in your fluency through training and hands-on work.
- What you’ll get in return
As an Investors In People Platinum organisation, we pride ourselves on providing the highest quality experience for our people.
- Financial
- Life Insurance
- Pension
- £1,000 refer a friend bonus
- Profit share bonus scheme (non-sales, subject to T&C’s)
- Will writing contribution
- Long Service Awards (financial and time rewards)
- Electric Car Scheme (salary sacrifice)
- Cycle to Work Scheme (salary sacrifice)
- Buying holidays (salary sacrifice)
- IT Equipment Purchase / Loan Scheme
- Financial Wellbeing Tool
- Pension Surgery (consultation with a financial advisor)
- Discount scheme (retail, experience days, gym membership, etc.)
- Travel and accommodation reward scheme (Navan Platform)
- Health and Wellbeing
- Private Medical Insurance – includes optical and dental
- Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
- Digital GP
- Wisdom Wellbeing Platform
- AVIVA Wellbeing Platform
- Gym membership contribution
- Gym time
- Free onsite yoga (TIEVA North office only)
- Free eye tests
- Flu vaccinations
- Fruit basket
- Mental Health First Aiders
- Time off
- Holidays – above statutory increasing with service, plus 8 bank holidays
• Birthday benefit -Have your birthday off on us!
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Enhanced Adoption Pay
- Compassionate Leave
- Jury Duty top up pay
- Funeral Leave
- Volunteering Days
- Supporting your development
- Comprehensive onboarding plan
- Funded training and accreditations
- Monthly 121’s
- Annual performance reviews
- Professional Development Plans
- Various internal training opportunities
- Access to our Learning and Development Specialist
Perks
- Welcome goodie bag
- Company apparel
- Free staff parties
- Incentives, competitions and prizes including trips
- Staff awards
- Opportunity to join various teams, e. g. Culture Team, EDI Team, ESG Team
- Free parking at either office location
- High quality well-equipped offices – Table football, pinball, pool table, shuffleboard, air hockey, games consoles, darts, multi-faith room, bar, outdoor eating area (subject to location).
Why choose TIEVA?
We're not your average technology company.
We put people and customers at the centre of what we do.
A career at TIEVA gives you the opportunity to shape your future, with the tools, trust and support to do work you are proud of.
- Further, faster
- We know it’s important for you to keep moving forward, that’s why you’ll have the very best training opportunities.
We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.
More than technology
–TIEVA is a leading IT solutions and services provider operating within all industries.
We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.
- Real world, real career
- Our focus is to deliver world class services and the best in technologies.
You will work with the team to innovate yet always be looking to improve and deliver a portfolio of new products and services to our customers.
If you want to join a values-driven, inclusive and ambitious team - and take real ownership of what comes next - we'd love to hear from you.
Our promise to you...
If you have a disability or neurodiversity, we will provide support and adjustments that you may need throughout our recruitment process and beyond.
Any information you share on your application will be treated in confidence.
TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are.
We welcome candidates from all walks of life and are passionate about promoting greater diversity in the tech sector.
Senior Business Analyst - Applied AI and Innovation in London employer: TIEVA
TIEVA is an exceptional employer that prioritises its people, offering a supportive work culture and numerous benefits including 25 days of holiday, enhanced parental leave, and professional development opportunities. Located in Leeds, the company fosters a collaborative environment where IT Field Engineers can thrive, with access to a large technical team and cutting-edge technology, ensuring employees are well-equipped to deliver outstanding customer service while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Analyst - Applied AI and Innovation in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like TIEVA!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Senior Business Analyst - Applied AI and Innovation in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at TIEVA, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at TIEVA
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with TIEVA’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
