Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide on-site IT support and assist with exciting internal projects.
- Company: Leading IT solutions provider in Sheffield with a focus on customer service.
- Benefits: Life insurance, private medical insurance, and more perks.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in 1st and 2nd line IT support and strong communication skills.
- Other info: Full-time role with opportunities for growth in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
A leading IT solutions provider in Sheffield is seeking an IT Engineer to deliver on-site support. The successful candidate will provide exemplary customer service and support the internal IT team in various projects.
Ideal applicants have solid experience in 1st and 2nd line IT support, technical qualifications in Microsoft products, and excellent communication skills.
This full-time role offers various benefits, including Life Insurance and private medical insurance.
On‑Site IT Engineer — Networking & End-User Support in Sheffield employer: TIEVA (formerly Prodec Networks)
Contact Detail:
TIEVA (formerly Prodec Networks) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On‑Site IT Engineer — Networking & End-User Support in Sheffield
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Sheffield to connect with potential employers and fellow IT enthusiasts. You never know who might be looking for an On-Site IT Engineer just like you!
✨Tip Number 2
Show off your skills! If you have experience in 1st and 2nd line support, consider creating a portfolio or a personal website showcasing your projects and achievements. This can really set you apart from the competition.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common IT support scenarios and customer service questions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the On-Site IT Engineer position. Plus, you’ll get updates on new opportunities tailored to your skills and interests.
We think you need these skills to ace On‑Site IT Engineer — Networking & End-User Support in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 1st and 2nd line IT support. We want to see how your skills align with the role, so don’t be shy about showcasing your technical qualifications in Microsoft products!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've delivered exemplary customer service in past roles.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TIEVA (formerly Prodec Networks)
✨Know Your Tech Inside Out
Make sure you brush up on your 1st and 2nd line IT support skills. Be ready to discuss your experience with Microsoft products, as they’re likely to ask you about specific scenarios where you've used these tools to solve problems.
✨Show Off Your Customer Service Skills
Since this role involves delivering on-site support, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you turned a frustrated user into a satisfied one!
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice explaining technical concepts in simple terms, as you might need to do this when interacting with non-technical staff during the interview.
✨Research the Company Culture
Take some time to learn about the company’s values and culture. This will help you tailor your answers to show that you’re a good fit for their team, and it’ll also give you some great questions to ask at the end of the interview.