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- Tasks: Support sales by handling customer enquiries and processing orders in a dynamic environment.
- Company: Join Broadleaf, a leading UK manufacturer of beautiful wood flooring with a strong reputation.
- Benefits: Earn £12.60 – £13.75 per hour, plus bonuses, generous holiday, and staff discounts.
- Other info: Enjoy a friendly team atmosphere with great working conditions and career growth.
- Why this job: Perfect for organised people who love interacting with customers and thrive in a team.
- Qualifications: Strong customer service skills and a positive attitude are essential.
The predicted salary is between 26388 - 28613 ÂŁ per year.
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service. We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.
Responsibilities
- Dealing with customer enquiries
- Corresponding with customers
- Liaising with the sales, production and warehouse teams
- Raising quotes and invoices
- Arranging samples and deliveries
- Collecting payments
- Processing internal paperwork
- Inputting information into our customer management system
Qualifications and Skills
- Strong customer service focus with the ability to deliver excellent service
- Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
- Good administrative skills – accuracy, attention to detail, filing and keyboard skills
- Legible handwriting and comfortable with a calculator to work out prices and quantities
- Well organized; able to multi-task; positive “can do” attitude; works well as part of a team
Salary and benefits
- £12.60 – £13.75 per hour, plus bonus, pension & benefits
- 28 days annual holiday entitlement inc bank holidays
- No Christmas, bank holiday or weekend working
- Free on-site parking
- Company bonus scheme
- Generous staff discount
- Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
- Company sick pay after 12 months service
- Great working conditions
- Friendly team
Working hours
Mon – Friday, 35 – 37.5 hours
Sales Support Executive in Wales employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Wales
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Support Executive role.
✨Tip Number 2
Prepare for the interview by researching Broadleaf and understanding their products. Show your enthusiasm for wood flooring and how you can contribute to their reputation for quality and service.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers and teams, being able to articulate your thoughts clearly will impress during interviews. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Broadleaf team.
We think you need these skills to ace Sales Support Executive in Wales
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for a people person who can connect with customers.
Tailor Your Application: Make sure to tailor your application to the Sales Support Executive role. Highlight your customer service skills and any relevant experience that shows you can handle enquiries and liaise with teams effectively. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps to break down your skills and experiences. We appreciate good admin skills, so show us you can communicate effectively in writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at TieTalent
✨Know the Company Inside Out
Before your interview, take some time to research Broadleaf. Understand their products, values, and what sets them apart in the wood flooring market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Sales Support Executive, you'll be dealing with customer enquiries regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your communication skills and how you handle challenging situations with a positive attitude.
✨Demonstrate Your Organisational Skills
This role requires strong administrative abilities. Be ready to discuss how you manage multiple tasks and stay organised. You might even want to bring a sample of your work or a system you use to keep track of your tasks, as this can impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.