At a Glance
- Tasks: Lead a dynamic team in a vibrant travel agency, driving sales and delivering exceptional customer service.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as a top workplace for 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment with great perks.
- Why this job: Be part of a passionate team that values innovation, career growth, and a healthy work-life balance.
- Qualifications: 2 years of travel sales experience and strong leadership skills are essential for this role.
- Other info: Opportunities for personal development and exciting educational trips await you!
The predicted salary is between 32000 - 50000 £ per year.
If you're passionate about travel, why not come and work at Travel Weekly's Best Agency to Work For 2024?
Full-time (Maternity Cover) Competitive Salary & Unlimited Bonus Potential. At Hays Travel, we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK's largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes a successful Branch Manager? You lead from the front and by example. You have great leadership skills and experience of working in a team, leading and coaching your colleagues. You have 2 years travel sales experience and supervising a team under your belt. You achieve your own sales targets and drive your team to achieve their individual targets. Your exceptional communication and customer service skills are at the forefront of your day-to-day. You love numbers and are able to stay on top of the branch's sales and targets. You are enthusiastic, optimistic and committed to contribute to the growth of the business. You take a keen interest in the development of colleagues to maximise job satisfaction, performance, and talent succession.
So, what does a Branch Manager at Hays Travel do in a day? Be a true role model for your team as a trusted and inspiring leader who meets targets, continuously strives for excellence and delivers great service. Lead the overall profitability of your branch by maximising all sales to the fullest potential, exceeding targets wherever possible. Enable the effective day-to-day operation of your branch and foreign exchange bureau. Increase the exposure of your branch through new business leads and maximise the use of social media to promote offers, generating customer engagement and sales. Oversee and support your team's performance, supporting areas for development to achieve maximum productivity whilst ensuring colleague motivation and morale is at its best. Act as a figurehead within the local community, attending all promotional activities and events that will boost your branch performance and impact exposure. Assist in the recruitment of colleagues into your branch, including apprentices - you will ensure their development is tailored to their talent progression.
Why should you really work for Hays Travel? There's More To Life Than Work, Annual Leave, And Pensions. At Hays Travel, We Emphasise The Value Of Having a Work-life Balance. We Offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Health care plan
- Eyecare vouchers
- Shopping discounts
- Loyal service awards to celebrate important milestones
- Recommend a friend bonus scheme
- Smile Rewards
- A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Travel Branch Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Branch Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and developed your colleagues to achieve their targets.
✨Tip Number 2
Familiarise yourself with Hays Travel's SMILE values. Be ready to discuss how you embody these values in your work and how they align with your personal approach to customer service and team management.
✨Tip Number 3
Research the local community and recent events related to travel in your area. This will help you demonstrate your commitment to being a figurehead in the community and your ability to drive business through local engagement.
✨Tip Number 4
Prepare to discuss your sales achievements in detail. Be specific about your past sales targets, how you met or exceeded them, and what strategies you used to drive sales within your team.
We think you need these skills to ace Travel Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and leadership skills. Use specific examples to demonstrate how you've led a team and achieved sales targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it aligns with Hays Travel's values. Mention your commitment to customer service and how you can contribute to the branch's success.
Showcase Your Leadership Experience: Emphasise your experience in coaching and developing team members. Provide examples of how you've motivated your team to exceed targets and improve performance.
Highlight Community Engagement: Discuss any previous involvement in community events or promotional activities. Show how you can act as a figurehead for the branch and enhance its visibility in the local area.
How to prepare for a job interview at TieTalent
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this aligns with the company's values and mission.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your colleagues to achieve targets, showcasing your ability to inspire and guide others.
✨Know Your Numbers
Since the role involves sales targets, be ready to discuss your experience with sales metrics. Familiarise yourself with key performance indicators relevant to the travel industry and be prepared to explain how you've met or exceeded these in previous roles.
✨Engage with Community Initiatives
Research any community events or promotional activities that Hays Travel is involved in. Be prepared to discuss how you can contribute to these initiatives, demonstrating your commitment to enhancing the branch's local presence.