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For Companies At a Glance
- Tasks: Provide first-line IT support, troubleshoot issues, and assist with system setups.
- Company: Join a respected Legal 500 firm known for its dynamic work environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for career growth.
- Why this job: Kickstart your IT career in a professional setting where your skills truly matter.
- Qualifications: A-Levels or equivalent, strong communication skills, and a full UK driving licence.
- Other info: Office-based role in Blandford with occasional travel to other locations.
The predicted salary is between 18400 - 21000 £ per year.
About
Join a highly respected Legal 500 firm as a Trainee IT Support specialist where your skills will keep the team connected and running smoothly.
We’re looking for a proactive and driven IT Support trainee to join our office-based team in Blandford. This is a fantastic opportunity for someone with a genuine interest in IT Support who enjoys solving problems, working with people, and delivering excellent internal service across a dynamic business.
As an IT Support team member, you will provide day-to-day technical support across the firm, assisting colleagues with hardware, software, and system-related queries. The ability to drive is essential due to occasional travel between office locations.
This role would suit a school/college leaver who is looking to kick start their career within a professional services environment.
What You’ll Be Doing
- Providing first-line IT Support to all staff across the firm
- Troubleshooting hardware, software, and network issues
- Assisting with system setups, equipment installations, and user onboarding
- Liaising with external IT providers when required
- Offering hands-on technical support to ensure smooth daily operations
What We’re Looking For
- Previous IT Support experience (bonus)
- Full UK driving licence (essential)
- A-Levels or equivalent qualifications
- Strong communication and problem-solving skills
- Proactive, approachable, and able to work well under pressure in a fast-paced environment
Key Details
- Salary: £23,000 – £25,000 (depending on experience)
- Location: Blandford – Office-based (full-time)
- Travel: Ability to drive is essential due to occasional travel to other offices
This is an excellent opportunity to grow your IT Support career within a supportive and forward-thinking firm, where your contribution will be highly valued and visible. If you’re ready to take the next step in your IT Support journey, we’d love to hear from you.
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at [link].
Nice-to-have skills
- Troubleshooting
Work experience
- Desktop Support
Languages
- English
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Trainee IT Support employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Support
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing your way around ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation to impress during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This could be from school projects, personal experiences, or any informal IT support you've provided to friends or family.
✨Tip Number 3
Since driving is essential for this role, ensure you have a valid UK driving licence and be ready to discuss your availability for travel between office locations. Highlighting your flexibility can set you apart from other candidates.
✨Tip Number 4
Research the firm’s culture and values before your interview. Understanding their approach to IT support and how they value teamwork will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Trainee IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT support experience, even if it's from school projects or personal initiatives. Emphasise your problem-solving skills and any technical knowledge you possess.
Craft a Strong Cover Letter: In your cover letter, express your genuine interest in IT support and the specific role. Mention why you want to work for this particular firm and how your skills align with their needs.
Highlight Communication Skills: Since the role involves assisting colleagues, showcase your strong communication skills in your application. Provide examples of how you've effectively communicated technical information to non-technical individuals.
Show Enthusiasm for Learning: As a trainee position, it's important to convey your eagerness to learn and grow within the IT support field. Mention any relevant courses or certifications you are pursuing or plan to pursue.
How to prepare for a job interview at TieTalent
✨Show Your Passion for IT
Make sure to express your genuine interest in IT Support during the interview. Share any personal projects or experiences that highlight your enthusiasm for technology and problem-solving.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical thinking.
✨Highlight Communication Abilities
Since you'll be working with various colleagues, emphasise your strong communication skills. Be ready to explain complex technical concepts in simple terms, demonstrating your ability to assist non-technical staff.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios or technical questions during the interview. Brush up on common IT issues and troubleshooting techniques, as this will show your readiness for the role and your proactive approach.
