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For Companies At a Glance
- Tasks: Support customers with technical queries and prepare accurate quotations.
- Company: Join Lindab, a leader in creating sustainable indoor living solutions.
- Benefits: Enjoy a salary up to £35,000, bonuses, and extensive corporate perks.
- Why this job: Make a real impact on healthier spaces while growing in a supportive team.
- Qualifications: Experience with ERP systems and strong technical knowledge in construction is essential.
- Other info: Be part of a company that values mental health and offers numerous employee benefits.
The predicted salary is between 28000 - 42000 £ per year.
About
Technical & Estimating Support Oldbury, Birmingham Up to £35,000 per annum We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office. Key responsibilities: * Coordinate and manage customer enquiries: Providing updates, clarifying requirements, and ensuring expectations are met. * Prepare accurate quotation: Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information. * Respond to technical product queries: Offering expert advice, alternative solutions, and supporting technical training when needed. * Maintain accurate record: Using the CRM and quotation systems to ensure efficient administration and internal communication. Requirements: * Experience working with ERP systems: Preferably Axapta, for quoting and order management. * Strong technical knowledge: In construction or building products, with the ability to interpret and prepare technical drawings or plans. * Proven customer service and communication skills: Particularly in handling technical or sales-related enquiries. * Familiarity with CAD or BIM software and the ability to support customers in using technical resources. * Ability to work cross-functionally with sales, customer service, and technical teams in a fast-paced environment. Ideal Candidate: * Strong communicator: able to explain technical information clearly and build positive relationships with both customers and internal teams. * Problem-solver with a proactive mindset: Take initiative to find solutions, suggest alternatives, and support continuous improvement. * Detail-driven and well-organised: Able to manages time effectively, handles multiple tasks efficiently, and ensures accuracy in all aspects of work. The Package: * Salary of up to £35,000.00 * Bonus of up to 14% salary * 25-days annual leave, + 8 days statutory Bank Holidays and a Christmas / New Years closure * Corporate workwear inc. PPE * Company Pension contribution matched at 4% * Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling * Life Assurance * Annual flu jab * Online retail discounts & savings including; gym, holidays, hotels and family days out * Long Service Awards At Lindab, we\’re not just offering a job—we\’re inviting you to shape the future of indoor living. We\’re all about creating healthier spaces and a more sustainable planet. From energy-efficient ventilation to smart roofing solutions, you\’ll work with innovative products that make a real difference. Plus, you\’ll be part of a supportive team that values your growth and ideas. Ready to make an impact? Apply now! Closing date: 29th July Shortlist date – 30th July Interview date: TBC
Nice-to-have skills
- CAD
- Oldbury, England, United Kingdom
Work experience
- General Project Management
- Business Developer / Sales Development Representative
Languages
- English
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Technical & Estimating Support employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical & Estimating Support
✨Tip Number 1
Familiarise yourself with the Lindab ERP system, particularly Axapta, as this is crucial for preparing accurate quotations. If you can demonstrate your understanding of how to navigate and utilise this system effectively, it will set you apart from other candidates.
✨Tip Number 2
Brush up on your technical knowledge related to construction and building products. Being able to interpret and prepare technical drawings or plans will be a significant advantage, so consider reviewing relevant materials or taking a short course if needed.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled technical or sales-related enquiries in the past. This will highlight your ability to communicate complex information clearly and build positive relationships.
✨Tip Number 4
Network with professionals in the industry, especially those who have experience with CAD or BIM software. Engaging with these tools will not only enhance your skill set but also demonstrate your commitment to supporting customers with technical resources.
We think you need these skills to ace Technical & Estimating Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with ERP systems like Axapta, and any technical knowledge in construction or building products. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Strong Cover Letter: In your cover letter, emphasise your proactive mindset and problem-solving abilities. Mention specific examples of how you've successfully managed customer enquiries or provided technical support in previous roles.
Showcase Technical Skills: If you have experience with CAD or BIM software, make sure to include this in your application. Highlight any instances where you've used these tools to support customers or improve processes.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with customer service and technical queries. Be ready to discuss how you can contribute to a busy sales office and work cross-functionally with different teams.
How to prepare for a job interview at TieTalent
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical knowledge related to construction and building products. Be prepared to discuss how you interpret and prepare technical drawings, as this will be crucial for the role.
✨Demonstrate Customer Service Skills
Since the role involves handling customer enquiries, think of examples where you've successfully managed customer interactions. Highlight your communication skills and how you ensure customer satisfaction.
✨Familiarise Yourself with ERP Systems
If you have experience with ERP systems, especially Axapta, be ready to discuss it. If not, do some research on how these systems work and their importance in quoting and order management.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've had to find solutions or suggest alternatives, and be ready to share those experiences during the interview.
