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- Tasks: Lead and inspire a team to achieve targets in claims management.
- Company: Join Vehicle Direct Redress Ltd, a fast-growing leader in consumer claims.
- Benefits: Enjoy competitive salary, uncapped bonuses, and flexible remote work options.
- Why this job: Be part of a vibrant culture focused on growth and impact.
- Qualifications: Experience in financial services or call centre management is essential.
- Other info: This role offers clear paths for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
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About
Team Lead – Shape the Future of Claims with Claim Your Tax & Claim Your Car!
About
Team Lead – Shape the Future of Claims with Claim Your Tax & Claim Your Car!
Location: Bristol, Birmingham, or Fully Remote Salary: Competitive Base + Uncapped Bonuses Job Type: Full-Time
At Vehicle Direct Redress Ltd, we’re the powerhouse behind Claim Your Tax and Claim Your Car, two of the UK’s fastest-growing consumer claims brands. With over 5 years of smashing success, we’re on a mission to become the #1 claims company in the UK, specializing in PAYE tax rebates and mis-sold car finance compensation.
We’re hunting for a dynamic Team Lead with a background in financial services, call centre supervision, or claims (think PPI or similar) to drive our talented team of Customer Account Managers to new heights. If you’re a born leader who thrives in a high-energy, results-driven environment, this is your chance to shine!
What You’ll Do Lead & Inspire: Coach a team of Customer Account Managers to crush performance targets in PAYE tax rebates and mis-sold car finance claims. Drive Success: Oversee case pipelines, ensuring smooth progress and top-notch client experiences. Be the Expert: Guide your team in engaging leads via phone, email, and digital channels with confidence. Stay Compliant: Ensure adherence to FCA regulations and company standards. Grow & Innovate: Provide training, boost team skills, and collaborate with senior leaders to shape our future. Build a Culture: Foster a fun, ambitious, and collaborative vibe that fuels success.
Who You Are A proven leader with experience as a Team Lead, Supervisor, or Manager in a financial services call centre or claims management (PPI, tax rebates, or mis-sold finance experience is a big plus!). A natural motivator with killer communication skills and a professional phone manner. Target-driven, resilient, and organized with a knack for attention to detail. Passionate about hitting goals and building a high-performing team. Knowledge of FCA regulations? Even better, but not essential.
Why Join Us? Competitive base salary + uncapped bonuses that reward your success. Top-tier training and support from a leadership team with 5+ years of claims expertise. Career growth with clear paths to promotion in a rapidly expanding company. Flexible work: Choose Bristol, Birmingham, or fully remote. Vibrant culture: Join a fun, ambitious team obsessed with growth, impact, and rewards.
Ready to Make Your Mark?
If you’re fired up to lead a team, reshape the claims industry, and earn big while doing it, we want YOU! Join Vehicle Direct Redress Ltd and help us build the UK’s most trusted claims business.
Apply Now! Send your CV and a cover letter showcasing your leadership chops to [insert application email or portal link]. Don’t wait—this is your shot to lead, earn, and grow with a company that’s going places
- Bromsgrove, England
Languages
- English
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Technology, Information and Internet
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Team Leader/Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/Manager
✨Tip Number 1
Familiarise yourself with the claims industry, especially in areas like PAYE tax rebates and mis-sold car finance. Understanding these topics will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've motivated teams in previous roles. Be ready to discuss your approach to coaching and developing team members, as this is crucial for the Team Lead position.
✨Tip Number 3
Network with professionals in the financial services and claims management sectors. Engaging with others in the industry can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 4
Research Vehicle Direct Redress Ltd and their brands, Claim Your Tax and Claim Your Car. Understanding their mission and values will allow you to tailor your conversations and demonstrate how you align with their goals during the interview process.
We think you need these skills to ace Team Leader/Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services, call centre supervision, or claims management. Use specific examples that demonstrate your leadership skills and achievements in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and driving success. Mention how your background aligns with the company's mission and values, and provide examples of how you've motivated teams to achieve targets.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to convey ideas clearly and professionally. Use a confident tone and avoid jargon unless necessary.
Highlight Compliance Knowledge: If you have knowledge of FCA regulations, make sure to mention it in your application. Even if it's not essential, showing awareness of compliance can set you apart from other candidates.
How to prepare for a job interview at TieTalent
✨Showcase Your Leadership Skills
As a Team Lead, your ability to inspire and motivate is crucial. Prepare examples of how you've successfully led teams in the past, focusing on specific achievements and the impact you made.
✨Understand the Claims Process
Familiarise yourself with the claims process, especially in areas like PAYE tax rebates and mis-sold car finance. Being knowledgeable will help you answer questions confidently and demonstrate your expertise.
✨Emphasise Communication Skills
Highlight your communication skills during the interview. Be prepared to discuss how you engage with team members and clients, as effective communication is key in a leadership role.
✨Demonstrate a Results-Driven Mindset
The company values target-driven individuals. Share specific examples of how you've met or exceeded targets in previous roles, showcasing your resilience and organisational skills.
