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- Tasks: Visit properties to maintain and manage Smart Meters, ensuring accurate billing and energy monitoring.
- Company: Join M Group Energy, a leader in essential infrastructure services with a fun and respectful culture.
- Benefits: Enjoy a competitive salary, pension scheme, private healthcare, and 22 days holiday plus bank holidays.
- Other info: Great career growth opportunities and a chance to work with a diverse team.
- Why this job: Make a real impact in the energy sector while developing your skills in a supportive environment.
- Qualifications: No technical qualifications needed; just a willingness to learn and provide excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join to apply for the Smart Maintenance Engineer role at TieTalent. Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we're enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team. You'll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
Responsibilities:
- As a Maintenance Engineer, you'll be visiting various properties throughout the day, working on Smart Meters in both homes and businesses.
- You'll be using a handheld device to complete your tasks, and once done, you'll update all the details on your tablet, keeping records for new and existing customers up to date.
- No live electrical work is required; no previous technical qualifications are required.
- Reconnect Gas and Electric Smart Meters, change SIM cards, modems, and small gain aerials, re-joining smart devices to the network while in contact with energy companies and exchanging batteries on gas meters.
- Complete site surveys and other field-based tasks that require a field-based engineer to visit properties.
What You'll Bring:
- You will be located in Cambridge or surrounding areas.
- Good geographical knowledge of your local and surrounding areas.
- Quick to learn and eager to grasp new tasks and opportunities.
- Ability to use hand tools effectively; experience with handheld tools is important.
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met.
- Self-motivated and organised, as this is a lone working role.
- Dedicated to providing excellent customer service.
If you have the below qualifications and skills, great, but you don't need them to apply:
- Experience in a meter reading role, especially with smart meters, is a plus.
- Some electrical knowledge or qualification would be beneficial.
What’s in it for you?
- Matched or contributory pension scheme.
- Online GP service, 24 hours a day, 365 days a year.
- Employee assistance programme.
- My Rewards portal, access to 1000s of retail discounts.
- Life assurance.
- Cycle to work, salary finance and give as you earn schemes.
- Enhanced maternity, paternity leave and adoption leave.
- Reward and recognition scheme.
- Company van/vehicle and fuel card for business use (telematics installed).
- Private health care and health care cash plan for you.
- Discretionary bonus scheme.
- Recommend a friend get rewarded for introducing people to us!
- 22 days plus bank holiday.
About Us:
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
We're responsible and go further for our people, clients, communities and the planet. We're open and seek new and better ways of exceeding expectations. We're together and as one team; the whole is greater than the sum of the parts. We're ambitious and embrace opportunity, to lead essential infrastructure services for life. Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.
Smart Maintenance Engineer employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Maintenance Engineer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M Group Energy and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance engineering and customer service. Think about how your skills can benefit their metering team and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if the role is hands-on, showing up in smart-casual attire can make a great first impression. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the Smart Maintenance Engineer position.
We think you need these skills to ace Smart Maintenance Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Smart Maintenance Engineer role. Highlight any relevant experience or skills that match the job description, like your ability to use handheld tools or your customer service skills.
Show Your Enthusiasm: Let us see your passion for the role! In your application, mention why you're excited about working with smart meters and how you can contribute to our mission of delivering essential infrastructure services.
Keep It Clear and Concise: When writing your application, be straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Smart Maintenance Engineer position. Plus, it’s super easy!
How to prepare for a job interview at TieTalent
✨Know Your Stuff
Familiarise yourself with smart meters and the basics of how they work. Even if you don’t have a technical background, understanding the role of smart meters in energy management will show your enthusiasm and readiness to learn.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss your approach to customer service. Share examples of how you've handled difficult situations or gone the extra mile for clients in the past.
✨Get Geographical
Brush up on your knowledge of Cambridge and the surrounding areas. Being able to navigate and understand local geography will be a big plus, especially since you'll be visiting various properties throughout the day.
✨Safety First!
Emphasise your commitment to health and safety practices. Be ready to discuss how you ensure safety in your work, especially when using hand tools or climbing ladders, as this is crucial in a lone working role.