Service Desk Analyst

Join to apply for the Service Desk Analyst role at TieTalent 3 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at TieTalent Get AI-powered advice on this job and more exclusive features. About Looking to take your IT skills to the next level in a global, fast-paced environment? About Looking to take your IT skills to the next level in a global, fast-paced environment? We’re recruiting an experienced IT Service Desk Analyst for a 6-month fixed-term contract based in Manchester—with a strong likelihood of extension or potential for a permanent role. The role offers hybrid working with 2 days per week in the Manchester office. If you’re someone who thrives on solving problems, delivering top-tier customer service, and keeping users connected, this could be your ideal next move. You\’ll provide 1st line support within a professional services environment, working across a broad range of technologies, including: Microsoft Office & Exchange Active Directory Citrix & VPN Vmware & desktop imaging End-user hardware (laptops, desktops, printers, Cisco phones, mobile devices) Legal and enterprise applications like iManage, MatterSphere, Bighand, Intapp Time, SharePoint, and more. You’ll handle incidents and service requests via phone, email, and in person—resolving as much as possible on first contact. You\’ll also play a key role in projects and major incidents. What We’re Looking For Proven experience in IT support (ideally in legal or professional services) Strong communication and problem-solving skills Confident managing hardware, software, and user accounts A proactive, customer-focused attitude This is a great chance to get your foot in the door with a high-performing global team—with longer-term opportunities on the horizon. Apply now to find out more Nice-to-have skills Microsoft Exchange Active Directory Citrix VPN VMWare Laptops Desktops Mobile Devices Manchester, England Work experience Systems Administrator Desktop Support Languages English Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Sign in to set job alerts for “Service Desk Analyst” roles. Manchester, England, United Kingdom 2 weeks ago Manchester Area, United Kingdom 2 weeks ago Manchester Area, United Kingdom 1 week ago Manchester, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 2 weeks ago Bolton, England, United Kingdom 2 months ago Greater Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 2 months ago Warrington, England, United Kingdom 2 months ago IT Service Desk Analyst (6 month FTC) – Manchester or Glasgow based Manchester, England, United Kingdom 5 days ago Macclesfield, England, United Kingdom 2 months ago Manchester, England, United Kingdom 6 days ago Bury, England, United Kingdom 1 month ago Manchester, England, United Kingdom 2 weeks ago Halifax, England, United Kingdom 5 days ago Manchester, England, United Kingdom 1 week ago Warrington, England, United Kingdom 5 days ago Manchester, England, United Kingdom 2 months ago Chorley, England, United Kingdom 6 days ago Technical Support Specialist (Medical Devices/Lab Equipment) Manchester, England, United Kingdom 9 hours ago Brighouse, England, United Kingdom 3 weeks ago Warrington, England, United Kingdom 1 week ago Swinton, England, United Kingdom 1 week ago Swinton, England, United Kingdom 1 week ago IT Systems Developer/User Support Analyst Glossop, England, United Kingdom 2 weeks ago Technical Acct Mgr (EMEA), AWS Enterprise Support, ES – EMEA – UKI Manchester, England, United Kingdom 1 week ago IT Technician / Helpdesk Support Engineer / Service Desk Analyst Burnley, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr