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- Tasks: Deliver exceptional customer service and manage client relationships in claims handling.
- Company: Join a leading Insurance Broker with a strong reputation and supportive team.
- Benefits: Enjoy 25+ days holiday, health insurance, and flexible hybrid working options.
- Why this job: Make a real impact by leveraging your claims knowledge in a dynamic environment.
- Qualifications: Strong claims knowledge, confident negotiation skills, and a passion for client service.
- Other info: Great career growth opportunities and a collaborative work culture.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Claims Handler role at TieTalent
3 weeks ago Be among the first 25 applicants
Join to apply for the Senior Claims Handler role at TieTalent
As a Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships. With your £500k delegated authority, you will have significant interaction with your clients, including regular meetings. Our client, a leading Insurance Broker, is expanding and seeking another Claims Handler to join their experienced and well-regarded team. You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client. Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio. This is an excellent opportunity to leverage your claims knowledge for the benefit of your clients, within an environment that values your contribution. Our client supports hybrid working, allowing you to perform this role both from their Chelmsford office and your home on a weekly basis.
As a successful Claims Handler, you will:
- Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjusters
- Proactively anticipate and present to your client the best settlement solution
- Provide recommendations on coverage to facilitate the settlement of claims
- Co-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement
- Use your depth of product and market knowledge to help in resolving contentious claims
- Engage and oversee third party providers e.g. loss adjusters, lawyers, surveyors etc
- Technical support for pre-renewal meetings, placing and renewal
To be a successful Claims Handler you will demonstrate:
- Strong Property or Commercial claims knowledge and settlement experience
- Knowledge of FCA requirements and standards
- Confident negotiation skills
- Enthusiastic approach to client service with strong relationship building skills
- Good analytical mind set and excellent problem-solving skills
In addition to a good salary and working with a strong professional team, your Benefits will include:
- Minimum of 25 days holiday, plus bank holidays and the option to \’buy\’ extra days
- Defined contribution pension scheme, including Employer contributions
- Life insurance, 4x your basic annual salary, which you can top-up
- Income protection, for up to 50% of your annual income, with options to top up
- Health cash plan or Private Medical Insurance
- Three fully paid volunteering days per year
- Share incentive plan, stock purchase plan
- Critical illness cover
- Discounted gym membership
- Season ticket loan
- Discounted voucher portal
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Finance and Sales
- Industries: Technology, Information and Internet
Disclaimers: Referrals increase your chances of interviewing at TieTalent. This listing is for a role located in Chelmsford, England, United Kingdom.
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Senior Claims Handler employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Senior Claims Handler role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your claims knowledge and negotiation skills. Think about real-life examples where you've successfully managed client relationships or resolved contentious claims, as these will really impress potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for the latest job openings at TieTalent and make sure to tailor your approach to each company’s culture and needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a plus when they're making their decision.
We think you need these skills to ace Senior Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Handler role. Highlight your relevant experience in claims handling, customer service, and negotiation skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in claims management and how you can contribute to our team at TieTalent.
Showcase Your Knowledge: Demonstrate your understanding of the insurance industry and FCA requirements in your application. We love candidates who can show they know their stuff and can navigate the complexities of claims processes with ease.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at TieTalent
✨Know Your Claims Inside Out
Make sure you brush up on your property and commercial claims knowledge. Be ready to discuss specific cases you've handled, the strategies you used, and the outcomes. This will show that you not only understand the process but can also apply your expertise effectively.
✨Master the Art of Negotiation
Since negotiation is key in this role, prepare examples of successful negotiations you've led. Think about how you approached challenging situations and what techniques you used to reach a favourable settlement. This will demonstrate your confidence and skill in handling complex discussions.
✨Showcase Your Client Relationship Skills
Be prepared to talk about how you've built and maintained strong client relationships in the past. Highlight any proactive steps you've taken to ensure client satisfaction and how you’ve communicated effectively with various stakeholders throughout the claims process.
✨Understand the Company Culture
Research TieTalent and their approach to client service and teamwork. Be ready to discuss how your values align with theirs and how you can contribute to their culture. This will help you stand out as a candidate who is not just qualified but also a great fit for their team.
