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- Tasks: Support sales by handling customer enquiries and liaising with teams.
- Company: Leading UK manufacturer of beautiful wood flooring with a strong reputation.
- Benefits: Competitive hourly rate, bonuses, generous holiday, and staff discounts.
- Why this job: Join a friendly team and enjoy varied tasks in a dynamic environment.
- Qualifications: Strong customer service skills and good administrative abilities.
- Other info: No weekend work, great working conditions, and opportunities for personal development.
The predicted salary is between 12 - 14 £ per hour.
Broadleaf are a leading UK manufacturer and retailer of beautiful wood flooring based in Llandybie, Ammanford. We have 10 retail showrooms across the UK plus a strong commercial arm servicing hospitality, retail and developers and over the last 20 years have built a proud reputation for quality, choice and service.
We are currently looking for a capable, reliable and efficient Sales Support Executive to join our busy HQ sales team. Working closely with our commercial team and showrooms, as well as directly with customers, this is a varied and interesting role with no two days quite the same, ideal for a confident, well organised people person with first rate admin skills.
Responsibilities- Dealing with customer enquiries
- Corresponding with customers
- Liaising with the sales, production and warehouse teams
- Raising quotes and invoices
- Arranging samples and deliveries
- Collecting payments
- Processing internal paperwork
- Inputting information into our customer management system
- Strong customer service focus with the ability to deliver excellent service
- Strong written and verbal communication skills; able to deal confidently and professionally with customers and colleagues on the phone, by email and face to face
- Good administrative skills – accuracy, attention to detail, filing and keyboard skills
- Legible handwriting and comfortable with a calculator to work out prices and quantities
- Well organized; able to multi-task; positive "can do" attitude; works well as part of a team
- £12.60 – £13.75 per hour, plus bonus, pension & benefits
- 28 days annual holiday entitlement inc bank holidays
- No Christmas, bank holiday or weekend working
- Free on-site parking
- Company bonus scheme
- Generous staff discount
- Perks At Work membership offering discounts on travel, leisure and retail plus online personal development, fitness and well-being coaching
- Company sick pay after 12 months service
- Great working conditions
- Friendly team
Mon – Friday, 35 – 37.5 hours
Job details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Technology, Information and Internet
Sales Support Executive employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Get to know the company! Research Broadleaf and their products. Understanding their wood flooring offerings will help you connect with the team and show your genuine interest during interviews.
✨Tip Number 2
Practice your communication skills. Since this role involves liaising with customers and teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to handle the varied responsibilities of a Sales Support Executive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Broadleaf team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for a confident people person!
Tailor Your Application: Make sure to tailor your application to the Sales Support Executive role. Highlight your customer service skills and any relevant experience that shows you can handle enquiries and liaise with teams effectively. We love seeing how you fit into our team!
Be Clear and Concise: Keep your writing clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and skills. We appreciate a well-organised application that showcases your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Broadleaf!
How to prepare for a job interview at TieTalent
✨Know the Company Inside Out
Before your interview, take some time to research Broadleaf. Understand their products, values, and what sets them apart in the wood flooring market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Show Off Your Customer Service Skills
As a Sales Support Executive, you'll be dealing with customer enquiries regularly. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your communication skills and how you handle challenging situations with a positive attitude.
✨Demonstrate Your Organisational Skills
This role requires strong administrative skills and the ability to multi-task. Bring along examples of how you've managed multiple responsibilities in previous jobs or projects. Discuss any tools or methods you use to stay organised and ensure accuracy in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
