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For Companies At a Glance
- Tasks: Handle diverse breakdowns and provide exceptional roadside assistance to customers.
- Company: Join the RAC, the UK's leading breakdown service provider with a supportive team.
- Benefits: Base salary of £35,000 plus OTE up to £53,000, with great perks and support.
- Why this job: Make a real difference by helping people in need while developing your skills.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence required.
- Other info: Inclusive culture with opportunities for growth and development.
The predicted salary is between 35000 - 53000 £ per year.
Overview
The RAC Roadside Mechanic opportunity offers a base salary of £35,000 with an average OTE ranging from £43,000 to £53,000. The RAC is the UK's leading breakdown service provider with a team of 4,000 colleagues delivering best-in-class motoring services. This is a field-based Roadside Patrol role with a strong emphasis on technical expertise and customer service.
Responsibilities
- Handle diverse breakdowns and technical issues in a roadside environment.
- Provide technical support and deliver exceptional service to RAC members.
- Work face-to-face with customers, delivering timely and reliable assistance.
Qualifications
- A Level 2 light vehicle maintenance qualification (or equivalent).
- Demonstrative technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
Salary and benefits
- Base salary £35,000 with an average OTE £43,000 – £53,000.
- Benefits include:
- Colleague Share Scheme – co-ownership of the business
- Holiday allowance of 23 days & bank holidays rising to 25 with service
- No additional travel time - Start and finish on your driveway
- Group Personal Pension scheme with employer contributions up to 6.5%
- 2x Basic Salary Core Employer funded Life Assurance (4x for pension scheme members), option to flex up to 10x
- Family leave support and flexible resources
- 24/7 confidential personal support service for you and dependents
- Car salary sacrifice scheme after 12 months, with EV options
- Free RAC Ultimate Complete Breakdown Service from Day One
- Access to Orange Savings discounts portal
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Technology, Information and Internet
We’re committed to developing a culture that is representative of the diverse communities we serve and open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.
Roadside Mechanic - Norwich employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic - Norwich
✨Tip Number 1
Get to know the company! Research RAC and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Roadside Mechanic, you'll need to demonstrate your expertise on the spot. Brush up on your diagnostic skills and be ready to tackle real-life scenarios during assessments.
✨Tip Number 3
Show off your customer service skills! Remember, this role is all about helping people in need. Be prepared to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the RAC family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Mechanic - Norwich
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical expertise and any relevant qualifications in your application. We want to see how your experience aligns with the role of a Roadside Mechanic, so don’t hold back!
Customer Service is Key: Since this role involves working face-to-face with customers, emphasise your customer-focused approach. Share examples of how you've provided exceptional service in the past – it’ll make you stand out!
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show that you understand what we’re looking for. It shows us you’re genuinely interested in the position!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at TieTalent
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be ready to discuss specific breakdown scenarios and how you would handle them. The more confident you are in your expertise, the better you'll impress the interviewers.
✨Customer Service is Key
Since this role involves face-to-face interaction with customers, think of examples where you've provided excellent customer service. Prepare to share stories that highlight your ability to remain calm under pressure and deliver reliable assistance.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. This will help you get comfortable with common interview questions and refine your responses. Focus on articulating your experience clearly and confidently.
✨Show Your Enthusiasm
Let your passion for the role shine through during the interview. Research the RAC and its values, and be prepared to explain why you want to work there. A genuine interest in the company can set you apart from other candidates.
