Retail Store Manager

Retail Store Manager

Glasgow Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a diverse team to deliver exceptional customer experiences and manage store operations.
  • Company: Join Bp Retail, a leader in customer service and innovation in the retail market.
  • Benefits: Enjoy flexible hours, management bonuses, paid holidays, and exclusive discounts.
  • Why this job: Be part of a dynamic team focused on growth, safety, and customer satisfaction.
  • Qualifications: Seeking experienced leaders with strong coaching skills and a passion for customer service.
  • Other info: Apply easily with an up-to-date CV and be among the first 25 applicants!

The predicted salary is between 28800 - 42000 £ per year.

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About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

Store manager

About Bp Retail

We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.

What You Get

  • Management bonus (up to 14.25% of annual salary)
  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in store goods *exclusions apply
  • Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme
  • Find out more about our benefits here

What we are we looking for in a Store Manager

An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp\’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.

What You Are Responsible For

As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.

  • Ensure that the store operates safely and legally in accordance with bp\’s HSSE, food safety and compliance policies and procedures
  • Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
  • Maximise the financial performance and all of the KPI\’s of the store through store efficiency and productivity
  • Carry out all people related tasks for the store team, including engagement, development, training and recruitment.

How to apply – simply click on apply and have an up-to-date CV ready!

You can find out more about bp retail here.

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Technology, Information and Internet

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Retail Store Manager employer: TieTalent

Bp Retail is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive management bonus, flexible hours, and extensive career progression opportunities. With a strong focus on customer service and safety, the work culture fosters teamwork and personal growth, while unique benefits such as access to 24/7 online GP services and shopping discounts enhance the overall employee experience in the vibrant city of Glasgow.
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Contact Detail:

TieTalent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager

✨Tip Number 1

Familiarise yourself with bp's values and beliefs. As a Store Manager, you'll need to embody these principles while leading your team. Understanding their culture will help you align your leadership style with their expectations.

✨Tip Number 2

Showcase your experience in managing diverse teams. Prepare examples of how you've successfully led teams in the past, focusing on your ability to coach and develop staff to enhance customer service.

✨Tip Number 3

Be ready to discuss your approach to operational excellence. Think about specific strategies you've implemented to improve store efficiency and productivity, as this will be crucial for maximising financial performance.

✨Tip Number 4

Prepare to talk about safety and compliance. Given the importance of HSSE and food safety in this role, have examples ready that demonstrate your commitment to maintaining a safe working environment.

We think you need these skills to ace Retail Store Manager

Leadership Skills
Customer Service Excellence
Team Development and Coaching
Operational Management
Financial Acumen
Health and Safety Compliance
Effective Communication
Problem-Solving Skills
Time Management
Sales Strategy Implementation
Inventory Management
Training and Recruitment
Adaptability to Change
Performance Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in retail management and leadership. Focus on specific achievements that demonstrate your ability to lead a diverse team and deliver excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention how your leadership style aligns with their goal of providing a high-quality customer experience.

Highlight Relevant Skills: In your application, emphasise skills such as team development, operational excellence, and financial performance management. Use examples from your past roles to illustrate these skills effectively.

Showcase Your Understanding of Compliance: Since the role involves ensuring safety and compliance, mention any relevant experience you have with HSSE or food safety policies. This will demonstrate your capability to manage store operations legally and safely.

How to prepare for a job interview at TieTalent

✨Showcase Your Leadership Skills

As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.

✨Understand Customer Experience

Bp Retail places a high emphasis on customer experience. Be ready to discuss strategies you've implemented to enhance customer satisfaction and how you prioritise customer needs in your decision-making.

✨Familiarise Yourself with Compliance Standards

Safety and compliance are crucial in this role. Brush up on relevant health, safety, and food safety regulations, and be prepared to explain how you ensure adherence to these standards in a retail environment.

✨Demonstrate Financial Acumen

Maximising financial performance is key for a Store Manager. Be prepared to discuss how you've previously managed budgets, improved store efficiency, and met KPIs, showcasing your understanding of financial metrics.

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