At a Glance
- Tasks: Test products from home and provide feedback through various formats.
- Company: Join a leading consulting firm specialising in product testing and development.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to keep tested products.
- Why this job: Get paid for sharing your opinions on exciting new products while working remotely.
- Qualifications: No experience needed; just be 18+, reliable, and detail-oriented.
- Other info: Work 15-25 hours weekly with weekly pay via direct deposit or cheque.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
- Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
- Take care of the product being tested and use it responsibly
- Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
- Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
- There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
- Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
- Ability to follow specific instructions
- Excellent attention to detail and curious spirit
- Be able to work 15-25 hours per week and commit to a certain routine
- Have access to a computer and a reliable internet connection
- Have access to a digital camera or cell phone that takes pictures
- Be honest and reliable
- Good communication skills are an asset
- 18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
- Very competitive pay rate
- Weekly pay
- Work around your own schedule
- Learn about an exciting industry
- Telecommute (you can work from home, work or school)
- Most of the time you can keep the product you tested
Remote Customer Service Representative – Product Testing employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Representative – Product Testing
✨Tip Number 1
Familiarise yourself with the product testing process. Understanding how In-Home Usage Testing works will help you stand out during any interviews or discussions. Research common practices and expectations in product testing to show your enthusiasm and readiness.
✨Tip Number 2
Highlight your attention to detail. Since the role requires documenting tests accurately, be prepared to discuss examples from your past experiences where you've demonstrated this skill, even if they are not directly related to product testing.
✨Tip Number 3
Showcase your communication skills. As you'll need to provide feedback and possibly engage in discussions about the products, practice articulating your thoughts clearly. Consider joining forums or groups related to product testing to enhance your communication abilities.
✨Tip Number 4
Be proactive in your application. After applying through our website, follow up with a brief message expressing your excitement about the opportunity. This shows initiative and can help keep your application top of mind for the hiring team.
We think you need these skills to ace Remote Customer Service Representative – Product Testing
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Remote Customer Service Representative – Product Testing. Familiarise yourself with the tasks involved, such as documenting tests and following schedules.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your attention to detail, ability to follow instructions, and good communication skills. Even if you lack direct experience, showcase transferable skills that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and explains why you would be a great fit. Mention your ability to commit to the required hours and your interest in product testing.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that all documents are correctly formatted and that your contact details are up to date.
How to prepare for a job interview at TieTalent
✨Understand the Role
Make sure you thoroughly understand what a Remote Customer Service Representative for Product Testing entails. Familiarise yourself with the responsibilities, such as documenting tests and following schedules, so you can discuss how your skills align with these tasks.
✨Showcase Attention to Detail
Since the role requires excellent attention to detail, prepare examples from your past experiences where you demonstrated this skill. Highlight any instances where your careful approach led to successful outcomes.
✨Demonstrate Communication Skills
Good communication is key in this role. Be ready to discuss how you effectively communicate, whether it’s through writing reviews or providing feedback. You might even want to practice articulating your thoughts clearly before the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the product testing process. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.