At a Glance
- Tasks: Provide first-line technical support and lead installations for traffic management tech.
- Company: Join TieTalent, a leader in innovative traffic management solutions.
- Benefits: Enjoy enhanced overtime pay, a company car, and profit sharing.
- Other info: Remote/field-based role covering the UK with full-time hours.
- Why this job: Kickstart your career in tech with hands-on experience and customer interaction.
- Qualifications: Strong background in technical service engineering and customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
Remote/Field Based Product Support Engineer role at TieTalent. An exciting opportunity to join an industry leader in the design and development of traffic management technology.
Responsibilities
- First line technical support
- Installation and commissioning
- Technical training
- Field trials and demonstrations
Qualifications
The successful candidate will have a strong track record in technical service engineering and experience in customer facing roles.
Benefits
- Enhanced overtime pay
- Company car
- Profit share
How to apply
To apply for this Remote/Field Based Product Support Engineer job, covering the UK, please send an up-to-date CV to Ben Wiles at or call 01582 878816 or 07471181784.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Internet
Product Support Engineer employer: TieTalent
TieTalent is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of traffic management technology. With competitive benefits such as enhanced overtime pay, a company car, and profit sharing, employees are encouraged to grow and thrive in their careers while enjoying the flexibility of remote and field-based work across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TieTalent values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TieTalent might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TieTalent!
✨Direct Apply to TieTalent
Let's not forget to apply directly through the TieTalent website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Product Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TieTalent.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TieTalent. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TieTalent
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
