At a Glance
- Tasks: Join our Portering team, assisting with patient care and equipment movement.
- Company: Circle Health Group is the UK's leading independent healthcare provider with a nationwide network.
- Benefits: Enjoy 25 days holiday, private healthcare, discounts, and industry-leading training opportunities.
- Why this job: Make a real impact in healthcare while working in a supportive and diverse environment.
- Qualifications: Customer service experience and GCSEs in Maths and English are required; driving licence essential.
- Other info: Flexible shifts available, with enhanced pay for unsocial hours and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
This job offer is presented to you through one of our partners. The Hampshire Clinic is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Porter to join their team of staff in the Portering department. This is a full-time role of 37.5 hours a week. The role holder will be required to cover a flexible shift pattern consisting of 12-hour shifts over days and nights. Typical shifts are: 7am-7pm and 7pm–7am. The hospital is open 7 days per week. There is an enhanced pay rate for unsocial hours and bank holidays as required.
Duties of this role include:
- Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
- Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
- Provide a courteous service to internal and external customers.
- Ensure patient comfort and dignity are always maintained.
- Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
- Comply with all relevant mandatory training.
Applicants should meet the following criteria:
- Front line customer facing experience.
- Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficiency in the use of a PC, including the use of software and systems.
- Must hold a full clean driving licence and able to drive both a manual and an automatic car.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non-contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
Porter - Days & Nights employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter - Days & Nights
✨Tip Number 1
Familiarise yourself with the specific duties of a porter in a healthcare setting. Understanding the importance of patient comfort and security will help you demonstrate your commitment to these values during any interviews.
✨Tip Number 2
Highlight any customer-facing experience you have, especially in healthcare or hospitality. Be ready to share examples of how you've provided excellent service, as this is crucial for the role.
✨Tip Number 3
Prepare to discuss your flexibility regarding shift patterns. Since the role involves both day and night shifts, showing that you're adaptable and willing to work unsocial hours can set you apart from other candidates.
✨Tip Number 4
If you have previous portering experience, be sure to mention it! Even if it's not in a healthcare setting, any relevant experience can demonstrate your capability to handle the responsibilities of the job.
We think you need these skills to ace Porter - Days & Nights
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Porter position. Tailor your application to highlight relevant experience, especially in customer-facing roles.
Highlight Relevant Experience: Emphasise any previous portering experience or roles in healthcare, hospitality, or customer service. Use specific examples to demonstrate how your skills align with the duties outlined in the job description.
Showcase Your Skills: Mention your proficiency in using a PC and any relevant software. If you have qualifications like GCSEs in Maths and English, make sure to include them as they are essential for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work at Circle Health Group and how you embody their values of compassion and commitment.
How to prepare for a job interview at TieTalent
✨Show Your Customer Service Skills
As a Porter, you'll be interacting with patients and their families regularly. Highlight any previous customer-facing experience you have, and be ready to share examples of how you've provided excellent service in the past.
✨Demonstrate Your Flexibility
This role requires covering a flexible shift pattern, including nights and weekends. Be prepared to discuss your availability and willingness to work these hours, as well as any previous experience you have with shift work.
✨Familiarise Yourself with the Hospital Environment
Understanding the layout and services of the hospital can set you apart. Research the Hampshire Clinic and be ready to explain how you would assist patients in navigating the facility during your interview.
✨Emphasise Teamwork and Communication
Porters often work closely with other staff members. Be ready to discuss how you collaborate with others, communicate effectively, and contribute to a positive team environment, especially in a healthcare setting.