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- Tasks: Deliver hands-on training and support for a new optical software rollout.
- Company: Join Zest Optical, a leader in optical software solutions, transforming patient care.
- Benefits: Gain valuable experience in tech training with potential travel opportunities.
- Why this job: Be part of an innovative team making a real impact in the optical industry.
- Qualifications: Experience in software training or support is preferred; strong communication skills are essential.
- Other info: This is a 4-month contract role starting mid-August.
The predicted salary is between 30000 - 42000 £ per year.
Optical Training & Support Specialists – UK
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Optical Training & Support Specialists – UK
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Join to apply for the Optical Training & Support Specialists – UK role at TieTalent
Get AI-powered advice on this job and more exclusive features.
Join a Cutting-Edge Software Rollout in the Optical Industry – 4-Month Contract
Are you passionate about tech, training, and helping people embrace change with confidence? Zest Optical is looking to identify enthusiastic Training & Support Specialists to join a leading provider of Practice Management Software on a 4-month project, delivering impactful training and go-live support for a major software rollout across a well-established chain of optical practices within a designated region.
You\’ll be working within a global leader in optical software solutions, helping roll out a brand-new version of their practice management system to a nationwide network of opticians. This is your chance to be at the heart of a transformation that enhances patient care and modernizes day-to-day operations.
You\’ll be part of a high-energy team rolling out an innovative solution that will transform how optical practices operate. If you love tech, enjoy working with people, and thrive on seeing users succeed, this project is for you.
What the role will entail:
Deliver hands-on training to optical practice staff on the new software
Provide onsite and/or remote go-live support during rollout
Act as a friendly first point of contact for user questions and troubleshooting
Tailor your approach to suit varying levels of technical confidence
Help identify recurring issues and share feedback with the project teamWhat we\’re looking for:
Experience in delivering software training or support (healthcare or retail preferred)
Strong communication and interpersonal skills
Confidence working in fast-paced, customer-facing environments
Flexibility to travel to different practice locations if required
A proactive, can-do attitude with a focus on making the user experience smooth and stress-freeContract Details:
Duration: 3 months
Start: Mid-August
Location: Designated region based on candidateInterested? Apply now to find out more
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Human Resources
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Industries
Technology, Information and Internet
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Optical Training & Support Specialists - UK employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Training & Support Specialists - UK
✨Tip Number 1
Familiarise yourself with the specific software you'll be training on. Understanding its features and functionalities will not only boost your confidence but also enable you to provide better support during the rollout.
✨Tip Number 2
Network with professionals in the optical industry. Attend relevant events or join online forums to connect with others who have experience in software training or support, as they can offer valuable insights and tips.
✨Tip Number 3
Prepare to demonstrate your communication skills. Since this role involves training and support, practice explaining complex concepts in simple terms to ensure users of all technical levels can understand.
✨Tip Number 4
Showcase your adaptability. Be ready to discuss examples from your past experiences where you've successfully adjusted your approach based on the needs of different users, highlighting your proactive attitude.
We think you need these skills to ace Optical Training & Support Specialists - UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what Zest Optical is looking for in an Optical Training & Support Specialist. Pay attention to the required skills and responsibilities, as this will help you tailor your application.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous experience in software training or support, especially in healthcare or retail. Use specific examples to demonstrate your communication skills and ability to work in fast-paced environments.
Show Enthusiasm for Technology: Express your passion for technology and training in your application. Mention any relevant software you have worked with and how you enjoy helping others embrace new tools and systems.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the role. Use keywords from the job description to ensure your application stands out and aligns with what Zest Optical is seeking.
How to prepare for a job interview at TieTalent
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and how it can improve user experiences. Share examples of how you've embraced tech in previous roles, especially in training or support.
✨Demonstrate Your Training Skills
Prepare to discuss your experience in delivering training sessions. Highlight specific techniques you use to engage learners and adapt your approach based on their technical confidence.
✨Emphasise Communication and Interpersonal Skills
Since this role involves working closely with optical practice staff, showcase your strong communication skills. Be ready to provide examples of how you've successfully resolved user queries or issues in the past.
✨Be Ready to Discuss Flexibility and Travel
As the role may require travel to different practice locations, be prepared to talk about your flexibility and willingness to adapt to various environments. Mention any previous experiences that demonstrate your adaptability.
