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For Companies At a Glance
- Tasks: Drive quality improvement and operational excellence across multiple care homes.
- Company: Established care home group in Belfast with a focus on healthcare.
- Benefits: Competitive salary, car allowance, bonus, and career development opportunities.
- Why this job: Make a real impact in healthcare while leading a passionate team.
- Qualifications: Registered Nurse qualification and experience in care home management.
- Other info: Dynamic role with opportunities for mentorship and professional growth.
The predicted salary is between 60000 - 80000 £ per year.
Overview
TieTalent, Belfast, Northern Ireland, United Kingdom
We are seeking an experienced and dynamic Operations Manager to join our established care home group. This is an excellent opportunity for a passionate healthcare professional to drive quality improvement and operational excellence across multiple care homes in and around Belfast.
Job details
Job: 2428
Salary: £70,000 – £80,000 per annum + DoE, Car allowance, and Bonus
Location: Belfast Metropolitan Area
Type: Permanent
Responsibilities
- Conduct comprehensive monthly Provider/Compliance visits for each care home, reviewing KPIs, service improvement plans, maintenance documentation, and environmental standards
- Take ownership of care homes\\\’ quality outcomes and performance within the group
- Lead the standardisation of documentation and implementation of best practices
- Participate in Governance Meetings and monthly Central Team meetings to present audit results
- Effectively manage relationships with RQIA Inspectors, Local Authorities, and external professional colleagues
- Maintain regular presence across all care homes, focusing support on underperforming locations
- Develop and monitor action plans with Home Managers following internal audits and complaint investigations
- Provide management coverage during Home Manager absences
- Support Home Managers in delivering business outcomes, including sales and marketing initiatives
- Assist in the development and implementation of care-related policies and procedures
- Evaluate training statistics and organise/deliver training as required
- Support and manage Home Managers through coaching, mentorship, and development
- Conduct disciplinary hearings, appeals, and grievances as directed by Senior Regional Manager
Qualifications
- Registered Nurse qualification (RGN/RMN)
- Significant experience in care home management or quality assurance
- Strong understanding of RQIA requirements and regulations
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
- Operations
Industries
- Healthcare
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Operations Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in care homes. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality improvement and operational excellence. This way, you can showcase how your experience aligns perfectly with their goals.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use examples from your past roles to demonstrate your skills in managing care homes and improving performance. We want to see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in care home management and quality assurance, and don’t forget to mention your understanding of RQIA requirements. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for healthcare and operational excellence. Share specific examples of how you've driven quality improvements in previous roles. We love seeing genuine enthusiasm!
Showcase Your Leadership Skills: As an Operations Manager, you'll be leading teams and managing relationships. Make sure to highlight your leadership experience and any successful initiatives you've implemented. We want to know how you can support and develop Home Managers!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at TieTalent
✨Know Your KPIs
Familiarise yourself with the key performance indicators relevant to care homes. Be ready to discuss how you've successfully managed these in the past and how you plan to improve them in your new role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams and driven quality improvements in previous positions. Highlight your experience in coaching and mentoring Home Managers, as this will be crucial for the Operations Manager role.
✨Understand RQIA Regulations
Brush up on the RQIA requirements and regulations. Being able to speak confidently about compliance and quality assurance will demonstrate your expertise and commitment to maintaining high standards.
✨Engage with Real Scenarios
Think of specific challenges you've faced in care home management and how you overcame them. This will not only show your problem-solving skills but also your ability to maintain relationships with inspectors and local authorities.
