Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client accounts and drive business growth in IT solutions.
- Company: Join a trusted Managed Service Provider with deep local roots in Birmingham's tech scene.
- Benefits: Enjoy a competitive salary, uncapped commission, and a supportive work culture.
- Why this job: Be part of a collaborative team where your skills are valued and career progression is clear.
- Qualifications: Experience in IT Reseller/MSP, strong IT knowledge, and excellent communication skills required.
- Other info: Hybrid working options available in a vibrant city centre location.
The predicted salary is between 28000 - 40000 £ per year.
Join to apply for the IT Account Manager (MSP / Reseller) role at TieTalent.
About IT Account Manager — Birmingham
£35,000–£40,000 Basic + Generous Commission Scheme
Location: Birmingham City Centre (Hybrid / Office-Based)
Chapman Tate Associates are proud to be working in partnership with one of our longest-standing clients—an exceptionally well-established Managed Service Provider and IT Reseller based right in the heart of Birmingham. With a reputation built on trust, expertise, and client dedication, this is a fantastic opportunity to join a business with roots as deep as our own in the local tech community.
The Opportunity
This is more than just a sales role. As an IT Account Manager, you’ll play a pivotal role in nurturing long-term client relationships while driving business growth across a diverse portfolio of IT solutions—including hardware, software, cloud technologies, and managed services.
Your Mission
- Manage and grow a portfolio of existing accounts
- Identify new sales opportunities within existing clients
- Engage with key stakeholders and decision-makers across all levels
- Work closely with technical teams to tailor solutions to client needs
- Deliver exceptional customer service and ensure client satisfaction
What We’re Looking For
- Proven experience in an IT Reseller/MSP environment
- Strong knowledge of IT solutions and services
- A consultative, client-focused sales style
- Excellent communication and negotiation skills
- Driven, motivated, and looking to progress in a thriving sector
Why You’ll Love It Here
- Competitive base salary up to £40,000
- Uncapped, generous commission scheme
- Supportive, collaborative work culture
- Clear progression path in a business that invests in its people
- City Centre location, close to major transport links
If you’re looking for a new challenge with a respected MSP where your skills and energy will be truly valued, we want to hear from you.
IT Account Manager (MSP / Reseller) employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Account Manager (MSP / Reseller)
✨Tip Number 1
Network with professionals in the IT Reseller and Managed Service Provider sectors. Attend local tech meetups or industry events in Birmingham to connect with potential colleagues and clients, which can give you an edge in understanding the market.
✨Tip Number 2
Familiarise yourself with the latest IT solutions and services that are trending in the market. Being knowledgeable about current technologies will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in managing client accounts. Think of specific examples where you successfully nurtured relationships or identified new sales opportunities, as this will showcase your consultative sales style.
✨Tip Number 4
Research TieTalent and their client’s reputation in the industry. Understanding their values and what they look for in an IT Account Manager will allow you to tailor your approach and show how you align with their mission.
We think you need these skills to ace IT Account Manager (MSP / Reseller)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Reseller or Managed Service Provider environments. Emphasise your knowledge of IT solutions and any consultative sales experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've nurtured client relationships and driven business growth in previous positions.
Highlight Key Skills: In your application, clearly outline your communication and negotiation skills. Provide examples of how you've successfully engaged with stakeholders and tailored solutions to meet client needs.
Show Enthusiasm for the Company: Research TieTalent and mention why you want to work there specifically. Highlight their reputation in the local tech community and how you align with their values and mission.
How to prepare for a job interview at TieTalent
✨Research the Company
Before your interview, take some time to learn about TieTalent and its role in the IT sector. Understand their services, client base, and company culture. This knowledge will help you tailor your responses and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise your experience in an IT Reseller or MSP environment. Be prepared to discuss specific examples of how you've managed accounts, identified sales opportunities, and engaged with clients to drive growth.
✨Demonstrate Your Consultative Approach
Since the role requires a consultative, client-focused sales style, be ready to explain how you approach client relationships. Share examples of how you've tailored solutions to meet client needs and delivered exceptional customer service.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about their expectations for the IT Account Manager position and how success is measured within the team.
