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- Tasks: Lead a team to maintain high cleanliness standards in our accommodation area.
- Company: Join Butlin's, a fun-filled resort with over 80 years of guest delight.
- Benefits: Enjoy a vibrant work culture, career development opportunities, and a fun environment.
- Why this job: Be part of a team that creates memorable experiences for guests while developing your leadership skills.
- Qualifications: Previous leadership experience in hospitality is essential; passion for guest satisfaction is a must.
- Other info: No two days are the same; embrace a dynamic and exciting work atmosphere.
The predicted salary is between 24000 - 42000 £ per year.
We’re looking for a passionate leader to join us at our Bognor Regis Resort as part of our Accommodation department.
As a Cleaning Manager, you will ensure the smooth delivery of your accommodation area, leading the team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding the team to account to ensure standards are met. You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday.
You should enjoy developing people and be passionate about delivering exceptional experiences to guests by nurturing, training and coaching the team in a fun-filled environment. You will drive standards and have the ability to lead the team to excellence, incorporating all cleaning standards and Butlin’s way of working.
Reporting to the Accommodation Manager, you’ll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness. You’ll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.
The role will also involve analysing KPI’s and stock control systems to maximise margins and adhering to all health & safety policies and procedures.
You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s.
As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.
We are looking for an individual with prior leadership experience in a Hotel or Accommodation Village environment. You should be passionate about leading and developing a large team and supporting people through regular 121's and coaching. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible.
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!
Housekeeping Cleaning Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Cleaning Manager
✨Tip Number 1
Familiarise yourself with Butlin's values and culture. Understanding their focus on fun, excitement, and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership experience in similar environments. Be ready to share specific examples of how you've successfully managed teams and improved cleanliness standards in previous roles.
✨Tip Number 3
Prepare to discuss your strategies for training and developing team members. Emphasising your passion for coaching and nurturing talent will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to analyse KPIs and implement improvements. Being able to demonstrate how you've used data to drive operational excellence will set you apart from other candidates.
We think you need these skills to ace Housekeeping Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience in a hotel or accommodation environment. Emphasise your ability to manage teams and deliver exceptional guest experiences, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leading teams and improving guest experiences. Mention specific examples of how you've developed staff or improved cleanliness standards in previous roles to demonstrate your suitability for the position.
Highlight Relevant Skills: Focus on skills that align with the job description, such as team leadership, training, and coaching. Also, mention your familiarity with health and safety policies, KPI analysis, and stock control systems, as these are crucial for the Cleaning Manager role.
Show Enthusiasm for the Company Culture: Research Butlin's culture and values, and reflect this understanding in your application. Show that you resonate with their focus on fun, teamwork, and guest satisfaction, which will help you stand out as a candidate who fits well within their team.
How to prepare for a job interview at TieTalent
✨Show Your Passion for Leadership
As a Housekeeping Cleaning Manager, it's crucial to demonstrate your passion for leading and developing a team. Share specific examples of how you've motivated your team in the past and how you plan to inspire them at TieTalent.
✨Emphasise Guest Experience
Make sure to highlight your commitment to delivering exceptional guest experiences. Discuss any previous roles where you improved customer satisfaction and how you would apply that knowledge to enhance the guest experience at Butlin's.
✨Prepare for KPI Discussions
Since the role involves analysing KPIs, be ready to discuss your experience with performance metrics. Bring examples of how you've used data to drive improvements in cleanliness and operational standards in your previous positions.
✨Demonstrate Problem-Solving Skills
In a busy environment like Butlin's, being able to think on your feet is essential. Prepare to share instances where you've successfully resolved issues quickly and effectively, ensuring that guest satisfaction remained a top priority.
