Hiring: Head of Retrofit

Location: Bristol, BS1 3LH

Salary: £48,726 to £58,365 per annum

Job Type: Permanent, Full-time

Closing date: Friday 12 September 2025

Responsibilities:

• Lead home energy retrofit services, instilling a culture of high performance and outstanding results.
• Build paid-for whole-house retrofit services, secure funding through publicly funded programmes, and identify wider funding opportunities.
• Deliver a clear vision and strategic direction for the retrofit team.
• Participate as a member of the wider Senior Management Team (SMT).

Specific responsibilities:

• Oversee key aspects of retrofit delivery in the HES portfolio, including resource utilisation and workload planning, project monitoring and evaluation.
• Ensure retrofit staff in the HES team remain utilised by other departments and are sufficiently supported to deliver their work and reach their potential.
• Maintain up-to-date organisational planning systems and provide accurate reports to the Director of HES and the SMT.
• Work with retrofit project managers to maintain effective financial controls of retrofit projects and provide up-to-date projections of spend and expenditure.
• Take responsibility for the quality of outputs of the HES team's retrofit work, including timely reporting to project partners and funders.
• Oversee line management and professional development of all retrofit staff.
• Identify and create new opportunities for CSE to deliver strategic objectives in relation to retrofit.
• Provide strategic direction to all large retrofit projects and contribute to the delivery of specific projects as relevant.
• Provide input to the organisation's business plan regarding retrofit opportunities and services for the year ahead, forecasting staffing needs and helping to establish the 3-year budget for the team.
• Share collective responsibility for the day-to-day operation of the organisation, representing the HES team's retrofit work as a member of the SMT.

Essential attributes:

• Minimum Maths/English GCSE or equivalent.
• Knowledge of a range of energy efficiency and low carbon technologies.
• Knowledge of the policy framework and funding landscape for retrofit programmes.
• Extensive experience of delivering retrofit project services or programmes.
• Experience of working with installers of energy efficiency measures and low carbon technologies.
• Experience of developing new projects and services that offer energy efficiency measures and low carbon technologies to householders or businesses.
• Line management experience.
• Excellent reporting and analytical skills.
• Excellent written and verbal communication skills, with experience of writing effective technical or non-technical summaries of complex issues.

Pay and conditions:

• Full-time (37.5 hours per week); flexible part-time requests of 30 hours will be considered.
• Salary: £48,726 to £58,365.
• Entitled to 25 days paid holiday (plus statutory holidays).
• CSE offers a range of benefits including subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash Plan, retail discounts, and discounted breakdown cover.
• Fees and expenses on relevant training courses will be paid.

How to apply:

To apply, please click apply and check your emails to complete the application form sent to you. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. An application form must be sent to the email address provided by the closing date of 5pm on Friday 12 September 2025. If you have not heard from us by Monday 15 September, please assume that your application has been unsuccessful. Interviews will take place in person at our offices in Bristol on Wednesday 17 September 2025, though subject to change. If invited to interview, evidence of eligibility to work in the UK will be required.

Candidates with relevant experience or job titles such as Sustainable Housing Manager, Chief Energy Efficiency Officer, Manager of Residential Retrofit Programs, Head of Green Housing may also be considered for this role.