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- Tasks: Drive the success of our Fleet department and support clients with top-notch service.
- Company: Join Acorn Insurance, a leader in motor insurance with over 40 years of experience.
- Benefits: Enjoy comprehensive training, healthcare cash plan, pension scheme, and 25 days holiday.
- Why this job: Make a real impact in a dynamic role while growing your career in the insurance industry.
- Qualifications: Insurance experience is essential; strong communication and problem-solving skills are a must.
- Other info: Embrace a diverse culture where your contributions are valued and respected.
The predicted salary is between 28412 - 30412 £ per year.
Location: Formby, Hybrid
Salary: £28,412 + up to £2000 Performance related bonus
Job Type: Full-time (37.5 hours per week)
About us: Acorn Insurance is a specialist provider with over 40 years of experience, dedicated to helping individuals secure motor insurance across the UK. The company serves over 50,000 customers, providing policies that meet their needs and offer peace of mind with high-quality cover. Acorn Insurance offers comprehensive training and continuous in-house coaching, providing in-depth, FCA-regulated industry knowledge and all the necessary tools to grow your career. The company celebrates diversity and is committed to fostering a culture where everyone feels respected and valued.
About the role:
- Drive the commercial success of the Fleet department.
- Work closely with the Fleet Commercial Operation.
- Enhance team performance and support new and existing clients.
- Maintain company systems with updated files, customer outcomes, and lead and opportunity cycle stages.
- Ensure accuracy on all data entries and submissions to allow for fluid operation and SLA turnarounds.
- Action general enquiries, policy adjustments, and billing processes within agreed team KPIs.
- Build and maintain customer relationships and service using a professional communication approach.
- Meet and exceed team and departmental key performance indicators and budgetary requirements.
- Manage your own performance to defined targets and deliver continuous improvements in performance and productivity.
- Support the search for connections to commercial industry individuals and events to source new business development.
- Support the BDM in maintaining their diary and new business prospects through to new business conversion.
- Ensure quality and compliance standards are met and a good level of customer service is delivered.
About you:
- Insurance experience is essential.
- Account/Portfolio management experience is preferable.
- Strong communication skills to effectively communicate with clients and insurance agents.
- Ability to work independently.
- Problem-solving skills to quickly resolve client issues and find innovative solutions.
- Organizational skills to manage multiple tasks, prioritize workloads, and meet deadlines.
- Comprehensive product knowledge of insurance products, coverage options, and industry regulations.
- Ability to adapt to fast-paced changes in the insurance industry.
- A positive, can-do attitude, detail-orientated, approachable, and able to network and sustain relationships.
What we offer:
- Comprehensive training and continuous in-house coaching.
- In-depth, FCA-regulated industry knowledge and all the necessary tools to grow your career.
- Healthcare cash plan.
- Company pension scheme.
- Holiday allowance of 25 days plus bank holidays.
Additional Information: The role is for a full-time position of 37.5 hours per week, with a working pattern of Monday to Friday from 09:00am to 17:30pm.
Candidates with experience of; Insurance Agent, Account Manager, Client Relations, Customer Success, Broker, Underwriter, Sales Executive, Business Development also be considered for this role.
Fleet Account Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join online forums. The more people you know, the better your chances of landing that Fleet Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll meet someone who could help you land a job. Have a quick, engaging summary of your experience and skills ready to go, so you can impress them on the spot.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows you're genuinely interested in the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Fleet Account Manager. Plus, it shows you're serious about joining our team at Acorn Insurance.
We think you need these skills to ace Fleet Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Account Manager role. Highlight your insurance experience and any relevant account management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it professional but let your personality show through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Acorn Insurance!
How to prepare for a job interview at TieTalent
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the different types of policies, coverage options, and industry regulations. This will not only show your expertise but also demonstrate your commitment to the role.
✨Show Off Your Communication Skills
As a Fleet Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or resolved issues in the past. Practising clear and professional responses will help you shine during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges or found innovative solutions in your previous roles. Being able to articulate these experiences will highlight your problem-solving skills, which are crucial for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and performance expectations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
