At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and vehicle check-ins.
- Company: Join a prestigious motor dealership with a strong reputation in the automotive industry.
- Benefits: Competitive salary with OTE, plus a supportive work environment.
- Other info: Enjoy a dynamic work schedule with opportunities for career advancement.
- Why this job: Make a real difference in customer experiences while working with electric vehicles.
- Qualifications: Experience in automotive roles, preferably in a prestige dealership.
The predicted salary is between 28575 - 32075 £ per year.
Our client, a Prestige Franchised Motor Dealership, is looking to recruit an experienced Electric Vehicle Health Check Specialist to join the Aftersales team.
Responsibilities
- Be the point of contact for customers in the Aftersales department, checking vehicles in and out.
- Liaise with customers to ensure the best possible experience and secure future work as necessary.
- Liaise with the Parts Department regarding pricing of parts and with the Service Department for the price of work carried out.
- Speak with customers regarding repair work in an efficient and courteous manner.
- Carry out systematic follow up, upsell and prospecting activities to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- Promote additional products and services and work with the Workshop Controller and the Service Manager.
- Must have experience in the role, ideally within a prestige dealership.
Working hours
Mon - Fri 8am to 6pm; Sat 8:30am - 12:30pm (Rota 1 in 2).
Salary
£28,575 basic; £32,075 OTE.
How to apply
Apply today with an up to date CV and take your career up a gear!
Electric Vehicle Health Check Specialist employer: TieTalent
Join a prestigious motor dealership in Liverpool as an Electric Vehicle Health Check Specialist, where you will be part of a dynamic Aftersales team dedicated to delivering exceptional customer service. With a strong focus on employee growth and development, this role offers competitive salary packages and a supportive work culture that values your expertise and contributions. Experience the unique advantage of working in a thriving automotive environment that prioritises innovation and customer satisfaction.
