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For Companies At a Glance
- Tasks: Check in and out electric vehicles while providing top-notch customer service.
- Company: Prestige Franchised Motor Dealership with a focus on innovation.
- Benefits: Competitive salary, OTE earnings, and a supportive work environment.
- Why this job: Join a dynamic team and help shape the future of electric vehicles.
- Qualifications: Experience in automotive roles, preferably in a prestige dealership.
- Other info: Flexible working hours with opportunities for career advancement.
The predicted salary is between 28575 - 32075 £ per year.
Overview
Electric Vehicle Health Check Specialist – Liverpool. Our client, a Prestige Franchised Motor Dealership, is looking to recruit an experienced Electric Vehicle Health Check Specialist to join the Aftersales team.
Responsibilities
- Be the point of contact for customers in the Aftersales department, checking vehicles in and out.
- Liaise with customers to ensure the best possible experience and secure future work as necessary.
- Liaise with the Parts Department regarding pricing of parts and with the Service Department for the price of work carried out.
- Speak with customers regarding repair work in an efficient and courteous manner.
- Carry out systematic follow up, upsell and prospecting activities to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- Promote additional products and services and work with the Workshop Controller and the Service Manager.
- Must have experience in the role, ideally within a prestige dealership.
Working hours
Mon – Fri 8am to 6pm; Sat 8:30am – 12:30pm (Rota 1 in 2).
Salary
£28,575 basic; £32,075 OTE.
How to apply
Apply today with an up to date CV and take your career up a gear!
About the employer
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with clients and candidates across the country. If you are skilled and experienced Automotive candidate, we want to hear from you. You’ll be dealing with a person, not just a consultant. We will retain your CV on our database and contact you when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
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Electric Vehicle Health Check Specialist employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electric Vehicle Health Check Specialist
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work in prestige dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! If you have experience as an Electric Vehicle Health Check Specialist, make sure to highlight specific achievements or projects during interviews. We want to see how you’ve made a difference in previous roles.
✨Tip Number 3
Prepare for the interview by researching the dealership and its services. Knowing their offerings will help you tailor your responses and show that you’re genuinely interested in working with them. We love candidates who do their homework!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
We think you need these skills to ace Electric Vehicle Health Check Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Electric Vehicle Health Check Specialist role. Highlight your relevant experience in customer service and any specific skills related to electric vehicles. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how your experience aligns with the responsibilities listed in the job description. Let us know what makes you the perfect fit!
Showcase Your Customer Service Skills: Since this role involves liaising with customers, make sure to emphasise your customer service skills in your application. Share examples of how you've delivered exceptional service in the past – we love hearing about your successes!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures that it gets to the right people. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at TieTalent
✨Know Your Electric Vehicles
Make sure you brush up on your knowledge of electric vehicles, especially the latest models and technologies. Being able to discuss specific features or common issues will show that you're not just experienced but genuinely passionate about the field.
✨Customer Service is Key
Since this role involves liaising with customers, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you turned a negative experience into a positive one, as this will demonstrate your ability to handle customer interactions effectively.
✨Understand the Dealership Dynamics
Familiarise yourself with how a prestige dealership operates, particularly the relationship between the Aftersales, Parts, and Service departments. This knowledge will help you articulate how you can contribute to a seamless workflow and enhance customer satisfaction.
✨Prepare for Upselling Scenarios
Be ready to discuss how you would approach upselling additional products and services. Think of strategies that have worked for you in the past and be prepared to role-play these scenarios during the interview to showcase your skills.
