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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, career growth opportunities, and the chance to make a difference.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Flexible working options and the ability to schedule your own breaks make this job ideal for students.
The predicted salary is between 25000 - 26000 £ per year.
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Customer Service Representative - Uncapped Commission employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with the products and services offered by EE. Understanding their offerings will help you engage confidently with customers and demonstrate your genuine interest in enhancing their digital lives.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in discussing products and addressing customer needs effectively.
✨Tip Number 3
Research common customer service scenarios and how to handle them. Being prepared for various situations will boost your confidence and show that you're proactive about problem-solving.
✨Tip Number 4
Network with current or former employees of EE, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'confident talker' and 'building relationships', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the position. Mention specific examples of how you've successfully interacted with customers or resolved issues in the past.
Showcase Transferable Skills: In your application, emphasise any transferable skills you have, such as negotiation or relationship-building. Relate these skills to the responsibilities of the Customer Service Representative role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TieTalent
✨Show Your Communication Skills
As a Customer Service Representative, strong communication is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can engage with customers effectively.
✨Highlight Transferable Skills
Think about your life experiences that have equipped you with relevant skills. Whether it's negotiating with family or building relationships, share these examples to show how they can translate into success in this role.
✨Understand the Company Culture
Research EE's values and culture before the interview. Be prepared to discuss how you align with their commitment to flexibility and support for employees, as this will show that you're a good fit for their team.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about training opportunities, career progression, or how the team supports each other, which can also help you gauge if it's the right environment for you.
