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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital experiences.
- Company: Join TieTalent, a leader in technology and customer service.
- Benefits: Enjoy uncapped commission, flexible working, and 24/7 online GP access.
- Why this job: Be part of a supportive team culture with opportunities for personal growth.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This is an entry-level, permanent role with a start date in October 2025.
The predicted salary is between 20000 - 30000 £ per year.
Customer Service Representative – Uncapped Commission
Join to apply for the Customer Service Representative – Uncapped Commission role at TieTalent.
**Location:** EE Truro
**Part Time:** Permanent
**Start Date:** 06th October 2025
**Salary:** £25,087
**Hourly rate:** £12.82
This role involves talking to customers over the phone about enhancing their digital lives and discussing suitable products. We do not do ‘hard sales’. We support flexible working arrangements, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
- Starting salary of £25,087, rising to £25,684 after 9 months, plus an uncapped commission scheme.
- Access to online GP services 24/7 for you and your immediate family, fully funded.
- Market-leading paid carer’s leave, up to 2 weeks.
- Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
- Discounts on EE & BT products, saving hundreds of pounds annually.
- Support for career development and personal growth.
- Volunteering days to give back to the community.
- Optional private healthcare and dental insurance.
We foster a great team culture with meaningful support and tailored training. What are you waiting for?
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Technology, Information and Internet
This job posting is active.
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Customer Service Representative - Uncapped Commission employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with the products and services offered by EE and BT. Understanding their offerings will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves talking to customers, being clear and confident in your speech will make a great impression on the hiring team.
✨Tip Number 3
Showcase your ability to work flexibly and adapt to different situations. Highlight any previous experience where you successfully managed your time or adapted to changing schedules, as this aligns with the flexible working arrangements offered.
✨Tip Number 4
Emphasise your customer service experience, even if it's informal. Share specific examples of how you've helped others or resolved issues, as this will demonstrate your suitability for a role focused on enhancing customers' digital lives.
We think you need these skills to ace Customer Service Representative - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Service Representative position. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant achievements. Use bullet points for clarity and keep it concise.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at TieTalent and how you can contribute to enhancing customers' digital lives.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TieTalent
✨Understand the Role
Make sure you thoroughly understand what a Customer Service Representative does, especially in a non-sales environment. Familiarise yourself with the products and services offered by the company, as well as their approach to customer service.
✨Showcase Your Communication Skills
Since this role involves talking to customers over the phone, practice clear and confident communication. Be prepared to demonstrate your ability to listen actively and respond empathetically to customer needs during the interview.
✨Highlight Flexibility and Team Spirit
Emphasise your ability to adapt to flexible working arrangements and your willingness to collaborate within a team. Share examples of how you've successfully worked in a team or adapted to changing circumstances in previous roles.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process, team culture, or opportunities for career development.
