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- Tasks: Drive sales and promote our care home through community events and relationships.
- Company: Care UK is an award-winning private care company with over 165 homes across the UK.
- Benefits: Enjoy a competitive salary, commission structure, and a supportive team environment.
- Why this job: Make a meaningful impact on residents' lives while working in a dynamic, growing organisation.
- Qualifications: Looking for self-motivated, organised individuals with a consultative sales approach.
- Other info: Evening and weekend availability required for meetings and events.
The predicted salary is between 21600 - 36000 £ per year.
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Care Home Based
Full time
We have an exciting new role for a Customer Relations Manager based at Martlet Manor care home. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Martlet Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
- Achieve targets for resident occupancy and average weekly fee.
- Promote the care home and drive enquiries through events, sponsorships, and PR.
- Communicate accurate information to prospective clients about our facilities, services, and prices.
- Monitor competitor landscape and identify market opportunities.
- Collaborate with the Home Manager and Head of Departments.
- Complete all required reports accurately and on time.
- Available for evening and weekend meetings and events as required.
What We\’re Looking For:
- Consultative sales approach
- Self-motivated, flexible, and enthusiastic.
- Collaborative, sharing ideas and information.
- Highly organised, managing multiple priorities.
- Customer service oriented.
Why Join Care UK?
- Dynamic, growing organisation dedicated to outstanding care.
- Supportive, inclusive team environment.
- Competitive salary and commission structure alongside a comprehensive benefits package.
- Make a meaningful impact on residents lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you\’re ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.
TITL1_UKTJ
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Technology, Information and Internet
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Customer Sales Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Manager
✨Tip Number 1
Network within the care industry to build relationships with potential clients and partners. Attend local community events or care-related gatherings to increase your visibility and establish connections that could lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific needs and concerns of families looking for care homes. Understanding their perspective will help you tailor your approach and demonstrate genuine empathy during conversations.
✨Tip Number 3
Stay updated on the latest trends in the care sector, including competitor offerings and market demands. This knowledge will enable you to position Martlet Manor effectively and highlight its unique selling points.
✨Tip Number 4
Prepare to showcase your consultative sales approach by practising how to ask open-ended questions. This will help you engage potential clients more effectively and understand their needs better, ultimately leading to higher conversion rates.
We think you need these skills to ace Customer Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and business development. Emphasise your achievements in meeting revenue targets and any experience you have in the care sector or similar industries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your consultative sales approach and customer service orientation. Mention specific examples of how you've successfully promoted services or products in previous roles.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as collaboration, organisation, and flexibility. Use keywords from the job listing to demonstrate your fit for the role.
Show Enthusiasm for the Role: Express your passion for helping others and your interest in the care industry. This can set you apart from other candidates and show that you align with the company's values.
How to prepare for a job interview at TieTalent
✨Research the Company
Before your interview, take some time to learn about Care UK and Martlet Manor. Understand their values, mission, and recent news. This will help you tailor your responses and show genuine interest in the role.
✨Prepare for Sales Scenarios
As a Customer Sales Manager, you'll need to demonstrate your sales skills. Prepare examples of how you've successfully met targets in the past, and be ready to discuss your consultative sales approach.
✨Showcase Your Customer Service Skills
Highlight your customer service experience during the interview. Be prepared to discuss how you've handled difficult situations and ensured high levels of satisfaction in previous roles.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, upcoming events, or how success is measured in the position.
