Join to apply for the Customer Engagement Performance Coach role at TieTalent 2 days ago Be among the first 25 applicants Join to apply for the Customer Engagement Performance Coach role at TieTalent Key Later Life Finance is proud to be part of the Key Group family. We're the later life lending experts, offering financial products and solutions to UK homeowners, and we help our customers unlock a better retirement by accessing some of the wealth tied up in their properties. Performance Coach The beginning of the Equity Release journey starts in our Customer Engagement team where customers have the opportunity to discuss products available to them, and book an appointment with an Independent Financial Adviser. We are very fortunate that we have thousands of customers ready to engage with us online and over the telephone. We are looking for an aspiring and motivational Performance Coach to join the team, to coach, inspire and engage a high-performing call centre team that delivers exceptional customer service, drives operational efficiency, and supports the organisation's strategic goals. The Performance Coach is responsible for ensuring service levels are met, staff are engaged and developed, and continuous improvement is embedded in all aspects of the operation. What's in it for you? 25 days holiday, plus bank holidays. Rising to 28 based on length of service | Additional holiday purchase scheme | 1 charity day | 1 well-being day | Great pension! 5% Employee, 8% Employer | AXA Exec (Self) | Life Assurance - x4 salary | Rewarding Staff Referral Scheme | Long Service Award | Enhanced Maternity
Customer Engagement Performance Coach employer: TieTalent
As a leading building materials manufacturer, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy competitive compensation packages, generous holiday allowances, and the flexibility of hybrid working arrangements, all while being part of a supportive team dedicated to professional growth and success in the vibrant regions of Kent, Surrey, and Sussex.
