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- Tasks: Be the go-to person for customer queries and build strong relationships.
- Company: Join TieTalent, a leading recycling company transforming scrap metal into new steel products.
- Benefits: Enjoy hybrid work, gym discounts, healthcare cash plans, and 25 days of annual leave.
- Why this job: Gain ownership of your work in a supportive environment with training provided.
- Qualifications: Fluency in German and great customer service skills are essential.
- Other info: We value diversity and encourage applicants from all backgrounds.
The predicted salary is between 22000 - 29000 £ per year.
Join to apply for the Commercial Assistant (German Speaking) role at TieTalent
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Join to apply for the Commercial Assistant (German Speaking) role at TieTalent
£26,275
Monday-Friday, 8 hour days (Hybrid 2 days working from home)
What if customer service wasnt always about being tied to a desk in a call centre?
7 Steel UK Cardiff
£26,275
Monday-Friday, 8 hour days (Hybrid 2 days working from home)
What if customer service wasnt always about being tied to a desk in a call centre?
Working within our Commercial Team, you will be the main point of contact for your customers and assist them with 360 care, including resolving any queries that they might have. Communication is key, as you will build relationships with your customers based in the UK and the German speaking markets, as well as with internal departments.
Experience working within a Commercial environment isnt needed, this is a good opportunity for someone with great customer service skills wanting a role that gives them more ownership of their work. Your new manager will provide all the training you need, what we ask is that youre an outgoing and positive person who is IT literate.
To apply for this role you will need to be fluent in German.
Healthcare cash plan: Claim back money towards the cost of your essential healthcare and receive access to valuable health and wellbeing services.
Pension: We contribute 5% of your salary towards your pension.
Life assurance: Group Life assurance to provide your family with financial and bereavement support.
Rewards: Discount and rewards from hundreds of retailers, restaurants and destinations. You can choose from one-off vouchers, reloadable discount cards, discount codes or receive cashback.
Gym Discounts: Get access to discounted gym memberships, online subscriptions, retail discounts, food & drink as well as health experiences.
Holidays: You will receive 25 days paid annual leave plus bank holidays.
Cycle to Work Scheme: Save money on bikes and biking accessories through the Cycle to Work Scheme.
Electric Car Scheme: Save up to 40% on the cost of an electric car by paying for it through salary sacrifice.
MyMindPal: Access to MyMindPal to support your individual mental health fitness.
Free on-site parking: We have free parking all across our sites.
Youll be joining a recycling company we recycle scrap metal into new steel products. Were the largest producer of reinforcing steel in the UK and one of the largest metal recyclers, too. Were passionate about the circular economy and working towards our decarbonisation pathway.
Sound interesting? Click the link below to apply.
We are committed to fostering a diverse and inclusive workplace, where all employees are valued and respected. We encourage individuals from all backgrounds to apply and join our team, as we believe that embracing different perspectives and experiences will strengthen our workforce and drive innovation in the steel industry. We are dedicated to providing a safe and secure environment for all employees, ensuring that safety standards are consistently upheld in every aspect of our operations.
Please let us know if you need any reasonable adjustments throughout the recruitment process. If you have any questions about the role or process, please get in touch with our Talent Team.
TITL1_UKTJ
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Technology, Information and Internet
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Commercial Assistant (German Speaking) employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Assistant (German Speaking)
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Being fluent is essential, so practice common phrases and customer service scenarios to ensure you're ready for any situation.
✨Tip Number 2
Familiarise yourself with the recycling industry and the company's role within it. Understanding their operations and values will help you connect better with potential customers and demonstrate your enthusiasm for the role.
✨Tip Number 3
Network with current employees or professionals in similar roles. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to showcase your customer service skills through examples from past experiences. Think of specific situations where you resolved issues or built relationships, as these will highlight your suitability for the role.
We think you need these skills to ace Commercial Assistant (German Speaking)
Some tips for your application 🫡
Highlight Language Skills: Since the role requires fluency in German, make sure to emphasise your language skills prominently in your CV and cover letter. Mention any relevant experiences where you used German, whether in work, study, or travel.
Showcase Customer Service Experience: Even if you haven't worked in a commercial environment before, highlight any customer service experience you have. Use specific examples that demonstrate your ability to resolve queries and build relationships with customers.
Tailor Your Application: Customise your CV and cover letter to reflect the job description. Use keywords from the job posting, such as 'communication', 'IT literate', and 'outgoing', to show that you are a perfect fit for the role.
Express Enthusiasm for the Company: In your cover letter, express your interest in the recycling industry and the company's commitment to sustainability. This shows that you align with their values and are genuinely interested in contributing to their mission.
How to prepare for a job interview at TieTalent
✨Showcase Your Language Skills
Since this role requires fluency in German, be prepared to demonstrate your language skills during the interview. You might be asked to converse in German or respond to customer scenarios in the language, so practice speaking confidently and clearly.
✨Emphasise Customer Service Experience
Even if you haven't worked in a commercial environment before, highlight any customer service experience you have. Share specific examples of how you've resolved queries or built relationships with customers, as this will show your potential employer that you can excel in this role.
✨Demonstrate IT Literacy
As the job mentions being IT literate, be ready to discuss your familiarity with various software and tools. If you have experience with CRM systems or other relevant technologies, make sure to mention them, as this will show you're prepared for the technical aspects of the role.
✨Exude Positivity and Outgoing Nature
The company is looking for someone who is outgoing and positive. During the interview, let your personality shine through. Smile, maintain good eye contact, and engage with the interviewer to convey your enthusiasm for the role and the company culture.
