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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading tech company focused on customer satisfaction and community support.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, tailored training, and opportunities for career growth.
- Qualifications: No specific experience needed; just bring your confidence and people skills!
- Other info: Flexible working options and a chance to make a real impact in your community.
The predicted salary is between 20000 - 30000 £ per year.
Join to apply for the Call Center Agent – Uncapped Commission role at TieTalent
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Join to apply for the Call Center Agent – Uncapped Commission role at TieTalent
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
About: EE Truro
Part Time: Permanent
Start Date: 06th October 2025
Salary: £25,087
Hourly rate: £12.82
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 9 months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave – Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
- Penzance, England, United Kingdom
Languages
- English
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
- Technology, Information and Internet
Industries
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Call Center Agent - Uncapped Commission employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Center Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers, consider role-playing scenarios with friends or family to enhance your ability to ask questions and build rapport.
✨Tip Number 3
Showcase your adaptability. Highlight any experiences where you've had to adjust your approach based on different customer needs or situations, as flexibility is key in a call centre environment.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work at EE or in similar roles can provide valuable insights and tips that could give you an edge in the application process.
We think you need these skills to ace Call Center Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TieTalent is looking for in a Call Center Agent. Highlight your communication skills and any relevant experience you have in customer service or sales.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are most relevant to the role. Emphasise your ability to build relationships and communicate effectively, as these are key traits for success in this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for a sales advisor position, and express your eagerness to join the EE team.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at TieTalent
✨Show Your Communication Skills
As a Call Center Agent, your ability to communicate effectively is key. During the interview, demonstrate your confidence in speaking and your ability to engage with others. Practice answering questions clearly and concisely, and don’t hesitate to ask follow-up questions to show your interest.
✨Highlight Transferable Skills
Even if you haven't worked in a call centre before, you likely have skills that are relevant. Share experiences where you've built relationships or negotiated outcomes, whether in personal situations or previous jobs. This will help the interviewer see how your background fits the role.
✨Research the Company
Familiarise yourself with EE and its products before the interview. Understanding their services will allow you to speak knowledgeably about how you can enhance customers' digital lives. It shows initiative and genuine interest in the company.
✨Prepare for Role-Play Scenarios
Interviews for call centre positions often include role-play exercises. Be ready to demonstrate how you would handle customer inquiries or objections. Practising these scenarios can help you feel more comfortable and showcase your problem-solving skills.
